Ellane Victoria Rivera Email and Phone Number
A professional person that can easily adapt to fast paced environment and have gained extensive customer service training in hospitality industry. Proactive, result driven and motivated individual that makes extraordinary ways in doing my duties and responsibilities.Eager and creative in solving any challenges and problems. Experienced in training and developing the skills of the team. A detailed oriented person who makes sure that I can deliver the standard service of the company.
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Operations AdministratorBrewers Distributor Ltd Nov 2023 - PresentCalgary, Alberta, Canada•Daily reporting and ongoing verification/compilation of paperwork•Shipping and Receiving•Support operations working in a fast paced and dynamic environment•Effective communication and customer service skills as this position requires direct contact with internal and external customers or third-party carriers.•Investigate and complete customer credit requests•Participate in daily, weekly, and monthly inventory activities•Perform other related duties and projects as assigned -
ServerHyatt Regency May 2023 - PresentCalgary, Alberta, Canada• Coordinate food orders and menu adjustments with kitchen staff and management.• Remained flexible and adapting to different requests of the customers• Enhanced the organization's buying power by optimizing costs, accessing new suppliers, reducing lead times, and ensuring supply• Provided exceptional customer service by promptly addressing the needs of guests and ensuring that their dining experience was exceptional -
ServerThe Dorian Hotel Jun 2022 - Oct 2023Calgary, Alberta, Canada• Coordinate food orders and menu adjustments with kitchen staff and management.• Remained flexible and adapting to different requests of the customers• Enhanced the organization's buying power by optimizing costs, accessing new suppliers, reducing lead times, and ensuring supply• Provided exceptional customer service by promptly addressing the needs of guests and ensuring that their dining experience was exceptional -
Restaurant ManagerMax8 Star Family Corporation Jan 2020 - Dec 2021Quezon City, National Capital Region, PhilippinesWelcomed guests, assisted, check-in them with their needs to give the best serviceManaged and handled 26 staff in the restaurant.Organized any transactions from the guest such as bulk orders or eventor private events.Do the scheduling of our teamSolve different challenges and complains
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Beverage Service ManagerJebr Ent Food Kiosk Jan 2019 - Dec 2019Taguig, National Capital Region, PhilippinesCreate and make the drinksOrganized any transactions from the guest such as bulk orders or eventor private events.Do the scheduling of our teamSolve different challenges and complains
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Restaurant ManagerSuerte Ocho Limited Inc Oct 2017 - Dec 2018Taguig, National Capital Region, PhilippinesHandles payroll of the employee and any related human resource concernsMonitoring and recording expenditures of the companyStoring, organizing, and managing files, edit, and proofread documents.Handles purchasing section of the company.Recording inventory of the dinning and kitchen ingredients and items.Coordinate the entire restaurant front and back operations.
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Food And Beverage Team Leader/Captain WaiterCable Beach Resort And Spa Nov 2015 - Nov 2016Broome, Western Australia, AustraliaServe food and beverage, undertake outlet/events set up and pack down tasks.Supervise and train attendants subordinate employees as directed by the Outlet Manager and Supervisor.Monitor standard of guests facilities and servicesPrepare daily end of the day shift reports and cash flow reports of the store. -
Banquets Coordinator/ServerFairmont Makati Oct 2014 - Oct 2015Recommending different drinks options to the couples so that they can choose what best beverage that they would like to offer in their event.Instructing the banquets team to serve the food & drinks on a specific time and seats. Answering different inquiries via phone and usually getting all the needed details for the creation client’s proposal. -
Food Runner/BusserFour Seasons Hotels And Resorts Jun 2013 - Apr 2014Assisting the main servers in their needs such as clearing and cleaning tables of the guests.Bringing clean dishes, flatware and other items to the different station so that it will be accessible to the main serversReplenishing condiments and other supplies at tables and in serving areas -
AccountingCsb Travel And Tours Jan 2013 - May 2013Trainee
Ellane Victoria Rivera Education Details
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Logistics, Materials, And Supply Chain Management -
Major In Tourism Management
Frequently Asked Questions about Ellane Victoria Rivera
What company does Ellane Victoria Rivera work for?
Ellane Victoria Rivera works for Brewers Distributor Ltd
What is Ellane Victoria Rivera's role at the current company?
Ellane Victoria Rivera's current role is Operations | Supply Chain Management | Lean Six Sigma | SAIT Alumni.
What schools did Ellane Victoria Rivera attend?
Ellane Victoria Rivera attended Southern Alberta Institute Of Technology (Sait), De La Salle-College Of Saint Benilde, De La Salle Lipa.
Who are Ellane Victoria Rivera's colleagues?
Ellane Victoria Rivera's colleagues are Anthony Zambri, Jaskaran Grewal, Ben Davies, Liza Cartwright, Jackie Turtle, P.log, Rick Loy, Fahmi Adri Nugroho.
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