Ellane Victoria Rivera Email & Phone Number

Calgary, Alberta, Canada

•Daily reporting and ongoing verification/compilation of paperwork•Shipping and Receiving•Support operations working in a fast paced and dynamic environment•Effective communication and customer service skills as this position requires direct contact with internal and external customers or third-party carriers.•Investigate and complete customer credit requests•Participate in daily, weekly, and monthly inventory activities•Perform other related duties and projects as assigned

Calgary, Alberta, Canada

• Coordinate food orders and menu adjustments with kitchen staff and management.• Remained flexible and adapting to different requests of the customers• Enhanced the organization's buying power by optimizing costs, accessing new suppliers, reducing lead times, and ensuring supply• Provided exceptional customer service by promptly addressing the needs of guests and ensuring that their dining experience was exceptional

Calgary, Alberta, Canada

• Coordinate food orders and menu adjustments with kitchen staff and management.• Remained flexible and adapting to different requests of the customers• Enhanced the organization's buying power by optimizing costs, accessing new suppliers, reducing lead times, and ensuring supply• Provided exceptional customer service by promptly addressing the needs of guests and ensuring that their dining experience was exceptional

Quezon City, National Capital Region, Philippines

Welcomed guests, assisted, check-in them with their needs to give the best serviceManaged and handled 26 staff in the restaurant.Organized any transactions from the guest such as bulk orders or eventor private events.Do the scheduling of our teamSolve different challenges and complains

Taguig, National Capital Region, Philippines

Create and make the drinksOrganized any transactions from the guest such as bulk orders or eventor private events.Do the scheduling of our teamSolve different challenges and complains

Taguig, National Capital Region, Philippines

Handles payroll of the employee and any related human resource concernsMonitoring and recording expenditures of the companyStoring, organizing, and managing files, edit, and proofread documents.Handles purchasing section of the company.Recording inventory of the dinning and kitchen ingredients and items.Coordinate the entire restaurant front and back operations.

Broome, Western Australia, Australia

Serve food and beverage, undertake outlet/events set up and pack down tasks.Supervise and train attendants subordinate employees as directed by the Outlet Manager and Supervisor.Monitor standard of guests facilities and servicesPrepare daily end of the day shift reports and cash flow reports of the store.

Recommending different drinks options to the couples so that they can choose what best beverage that they would like to offer in their event.Instructing the banquets team to serve the food & drinks on a specific time and seats. Answering different inquiries via phone and usually getting all the needed details for the creation client’s proposal.

Assisting the main servers in their needs such as clearing and cleaning tables of the guests.Bringing clean dishes, flatware and other items to the different station so that it will be accessible to the main serversReplenishing condiments and other supplies at tables and in serving areas

Trainee

Business Administration, Logistics, Materials, And Supply Chain Management

Bachelor Of Science In Hotel, Restaurant And Institution Management (Bs-Hrim), Major In Tourism Management

Activities and Societies: Young Hoteliers' Exposition, Travelers in Progress,

Education record