As a salesperson/retail coordinator at NAPA Auto Parts, I excelled at exceeding customer service expectations, handled major commercial transactions, and built personable relationships with priority customers. I also mediated communication between customers and coworkers, dispatched employees to various delivery locations, and processed price changes and inventory adjustments. With my problem solving, teamwork, leadership, and phone etiquette skills, I contributed to the smoothest and the most efficient operation of the store and the satisfaction of the clients.I have also gained valuable experience in different sales and service roles, such as a daycare instructor at Grandma's Finest Learning Center and a sales associate at AAFES Base Exchange. In these positions, I demonstrated my creativity, patience, attention to detail, and leadership qualities. I created and implemented weekly lesson plans for children, collaborated with other instructors for school-wide events, and assisted with the care of special needs children. I also managed cash drawers, conducted sales through POS, and priced inventory. I enjoy guiding others and sharing useful knowledge, and I am always curious and eager to learn new skills and grow professionally.
Freelance
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Full Charge BookkeeperFreelance Dec 2023 - Present
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Sales Associate/ Retail CoordinatorNapa Auto Parts Feb 2022 - Nov 2023Atlanta, Georgia, United StatesExceed customer service expectations.Handle commercial customer transactions.Mediate communication between customer and coworkers.Dispatch employees to a multitude of delivery locations.Build personable relationships with priority customers.Recount, reorder, and reorganize existing stock.Process price changes and inventory adjustments.Responsible for enforcing promotions within team. -
Daycare InstructorGrandma'S Finest Learning Center Oct 2020 - Dec 2021Dekalb County, Georgia, United StatesCreated and implemented weekly lesson plans into childcare.Handled up to 12 students in a fast-paced environment.Collaborated with other instructors for school-wide events.Aided in bonding between students and parents.Assisted with care of special needs children.Maximized limited classroom resources.
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Sales AssociateAafes Base Exchange Nov 2018 - Nov 2019Songtan, North Jeolla, South KoreaResponsible for cash drawer.Conducted sales through POS.Priced products manually through tabulate forms.Provided customer service.Refreshed inventory on sales floor.
Ella R Education Details
Frequently Asked Questions about Ella R
What company does Ella R work for?
Ella R works for Freelance
What is Ella R's role at the current company?
Ella R's current role is Sales/ Bookkeeping | Problem Solving, Time Management, Leadership.
What schools did Ella R attend?
Ella R attended Georgia State University.
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Ella R. Colby
Honors Student Majoring In Interdisciplinary Studies (Concentration In Ethics, Law, & Social Justice) @ Cal Poly - Slo | Class Of 2026New York, Ny
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