Ella Roland Email & Phone Number

Provo, Utah, United States

- Conduct comprehensive research on Generative AI technologies, producing in-depth documentation to guide organizational strategies and implementations.- Participate in documentation efforts for the AIM Student Information System, enhancing user understanding and system efficiency.- Leverage ChatGPT for advanced data analysis, extracting actionable insights to inform IT decision-making processes.- Led and organized a campus-wide, two-day workshop on Generative AI, educating office personnel across BYU on safe and effective AI utilization.- Contribute to the strategic alignment of IT architecture with university goals, focusing on innovative technologies and best practices in information systems.Skills: Prompt Engineering, Python, Jupyter Notebooks, Generative AI, Microsoft Office

Provo, Utah, United States

- Enhanced employee experience through efficient management of administrative processes and support services.- Coordinated employee travel arrangements, ensuring smooth logistics and compliance with university policies.- Managed financial reconciliation processes, including tracking and processing employee receipts and expense reports.- Implemented space management solutions to optimize office layout and resource allocation.- Re-developed and maintained an Excel-based employee financial compliance tracking system, significantly improving the monitoring of overdue receipts and enhancing overall financial accountability.- Contributed to the operational efficiency of the IT office by streamlining administrative workflows and supporting team productivity.Skills: Microsoft Office, Canva, Adobe Illustrator, ChromeRiver, interpersonal skills, communication

Orem, Utah, United States

- Spearheaded operations for three small businesses within a conglomerate sticker company, overseeing strategic planning and daily operations.- Managed multiple websites and Facebook pages, implementing digital marketing strategies to enhance online presence and customer engagement.- Created innovative designs for stickers and gaming console skins, balancing aesthetic appeal with market trends and client requirements.- Doubled sales for the silicone bead business within one month through strategic marketing initiatives and product optimization.- Demonstrated strong project management skills by juggling multiple product lines, design projects, and online platforms simultaneously.- Leveraged interpersonal skills to collaborate with team members, stakeholders, and clients, ensuring project success and customer satisfaction.Skills: Adobe Illustrator, Photoshop, Premier, Social Media Marketing, Management

Ashland, Virginia, United States

- Acquired and applied fundamental automotive mechanical skills, performing various maintenance and repair tasks to ensure vehicle safety and performance.- Established and managed the company's Facebook page, enhancing online presence and customer engagement through strategic content creation and community management.- Contributed to daily shop operations, demonstrating adaptability and quick learning in a fast-paced automotive environment.- Balanced hands-on technical work with digital marketing responsibilities, showcasing versatility and multi-tasking abilities.- Utilized interpersonal skills to communicate effectively with customers, explaining technical issues and services in an accessible manner.- Gained valuable experience in small business operations, contributing to overall shop management and customer service excellence.