Ellarose Orungbe Email and Phone Number
Ellarose Orungbe is a Customer Due Diligence Team Leader at bet365.
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Team LeaderBet365 Apr 2023 - PresentSliema, Sliema, MaltaTalent Development: Foster specialist growth through coaching and mentoring, providing regular feedback, and conducting live coaching sessions to identify and address skill gaps.Departmental Support: Collaborate with the supervisor to develop and manage the department, contributing to strategic planning and implementation.Performance Management: Conduct performance evaluations, set clear objectives, create personalized development plans (PDPs), and provide ongoing support to enhance team member capabilities -
Customer Due Diligence Specialist InstructorBet365 Apr 2022 - Apr 2023Sliema, Sliema, MaltaCompliance Training: Deliver training on internal audit processes and policy adherence to ensure regulatory compliance within customer due diligence and responsible gaming departments.Performance Development: Provide ongoing training, feedback, and coaching to enhance team member performance and accuracy.Training Plan Development: Collaborate with team leaders/supervisors to create personalized training plans aligned with individual needs and job responsibilities.Quality Assurance: Review accounts to verify accurate sign-offs, statuses, and adherence to FIAU regulations.Fraud Prevention: Identify and investigate suspicious behaviour, taking appropriate actions based on risk assessments.Case Management: Assist in the investigation, reporting, and ongoing monitoring of suspicious transactions, as well as the compilation of due diligence documentation. -
Customer Due Diligence SpecialistBet365 Oct 2020 - Apr 2022Sliema, Sliema, MaltaCustomer Due Diligence (CDD): Thoroughly examine customer-provided documentation (bank statements, payslips, tax returns, etc.) to assess financial sustainability. Compile detailed reports outlining income, expenditure, and affordability levels.Customer Profiling: Construct comprehensive customer profiles using background checks, social media analysis, and public records to accurately identify potential risk factors.Anti-Money Laundering (AML): Analyze account activity for suspicious patterns, identifying and reporting AML red flags in accordance with FIAU guidelines.Gambling Addiction Prevention: Scrutinize financial data and customer profiles for indicators of gambling addiction, escalating concerns to protect vulnerable individuals.Politically Exposed Persons (PEPs) and Sanctions Compliance: Conduct PEP and sanctions checks, and monitor financial transactions for money laundering risks associated with the iGaming industry. -
Shift LeaderArringo Mar 2018 - Oct 2020MaltaStaff Management: Assign and oversee staff duties during shifts, providing ongoing support, guidance, and performance feedback through verbal communication and call/chat audits.Compliance and Risk Management: Ensure adherence to national and international laws and regulations mandated by Arringo, conducting thorough customer due diligence (KYC).Relationship Building: Foster strong, trusting relationships through open and collaborative communication.Communication Framework: Develop and implement effective communication procedures, guidelines, and policies.
Ellarose Orungbe Education Details
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Bsc Criminology And Criminal Psychology
Frequently Asked Questions about Ellarose Orungbe
What company does Ellarose Orungbe work for?
Ellarose Orungbe works for Bet365
What is Ellarose Orungbe's role at the current company?
Ellarose Orungbe's current role is Customer Due Diligence Team Leader.
What schools did Ellarose Orungbe attend?
Ellarose Orungbe attended University Of Greenwich.
Who are Ellarose Orungbe's colleagues?
Ellarose Orungbe's colleagues are Andy Pointon, Andrzej Wiszniewski, Dobromir Tanchev, Chloe Mancey, Lewis T., Petar Petrov, Ionela Corina Imreh.
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