Ella Shepherd Email & Phone Number

Greater London, England, United Kingdom

London, England, United Kingdom

Helping our customers with a whole host of queries regarding renting & lending on HURR.My role has included:Educating and guiding customers through the renting and lending experience.Managing multiple channels of customer correspondence to ensure smooth rentals across all of our platforms both internally and for our partnering brands.Providing extensive feedback for the wider HURR teams, ensuring platform improvements, feature updates and general performance updates.Ensuring that performance targets are met within the team, through feedback and reports, as well as active discussions.Supporting the wider teams through events such as our sample sale, photoshoots, and community events.Attending Marketing meetings, keeping informed and involved in the communications form HURR.Monitoring and managing Quality Assessment checks within our operational teams by providing timely feedback and solutions to ensure quality control is at it's best.Supporting with social media account, by producing content and monitoring engagement.

London, England, United Kingdom

Temporary positions at multiple museums and galleries across London.

Temporary work helping with the hiring process of lecturers for my course.

London, England, United Kingdom

Sales associate

London, England, United Kingdom

Gallery Assistant, interacting with guests, help desk, customer service and retail.

Stroud, England, United Kingdom

Working inside a small team for a green energy company.Key roles:Ensuring customers receive their correct energy bills.Customer correspondence and updates.Updating Salesforse Managing SAP and Junifer accounts

Bachelor Of Science - Bsc, Psychology Of Fashion, First Class Honours

Promote A Business With Content, Certification Of Completion

4 modules (3 hours): Getting noticed with social media. Deep dive into social media. Make the most of video. Get started with content.

Gsce & A-Level

A-Level: A* Photography, A Psychology, B Philosophy, Ethics & Buddhism GCSE: A*- B Achieving an A* in English and an A in Mathematics

Fundamentals Of Digital Marketing

26 Modules (40 hours)