I am a highly motivated individual with experience in business strategy, operations, and customer service. I have a proven track record of developing innovative solutions to complex challenges and driving successful implementations. I am committed to helping my teammates achieve our goals through streamlined processes and effective strategies using an empathetic approach to conscious teamwork. I know the best way to care for something is to learn the most you can about it.
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Senior ConsultantRainbow It Solutions Aug 2021 - PresentPortland, Oregon, United States• Develop Standards Operating Procedures (SOP)• Lead and participate in all levels of end-user support • Negotiate and manage contractual relationships• Strategize and collaborate with executive management• Analyze and report Key Performance Indicators (KPI) -
It ContractorNanostring Technologies, Inc. Oct 2019 - Apr 2020Greater Seattle Area• Build and launch Zendesk ticket management system• Team lead and escalation point for L1/L2 technicians• Improve change management practices• Upgrade and improve Microsoft SCCM architecture. -
Senior It AdministratorYouthcare Seattle Dec 2017 - Jul 2019Greater Seattle Area• Develop a new IT department with executive team• Author new SOP for end-user helpdesk and cybersecurity• Strategize continual improvement with multiple stakeholders• Develop new core infrastructure design for 18 locations -
Infrastructure Architect (Cofounder)Air Networks Oct 2010 - Aug 2016Pismo Beach, Ca• Develop a wireless network for internet service delivery• Negotiate tower access and infrastructure construction• Strategize business solutions with executives
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It AdministratorPinnacle Business Systems Jun 2005 - Oct 2008I worked almost full time with their primary client, the City of Pismo Beach. I reported directly to the City Manager for all City, Police, and Fire facilities. I managed the day-to-day end-user support for all city employees. I shared the responsibilities of design, maintenance and security for all onsite and offsite data systems with two other engineers.
Elizabeth Grey Skills
Elizabeth Grey Education Details
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Computer Engineering
Frequently Asked Questions about Elizabeth Grey
What company does Elizabeth Grey work for?
Elizabeth Grey works for Rainbow It Solutions
What is Elizabeth Grey's role at the current company?
Elizabeth Grey's current role is IT Systems Engineer.
What schools did Elizabeth Grey attend?
Elizabeth Grey attended California Polytechnic State University-San Luis Obispo.
What skills is Elizabeth Grey known for?
Elizabeth Grey has skills like Data Center Virtualization, Structured Cabling, Enterprise Network Design, Operating System Administration, Wireless Network Administration, Web Project Management, Data Security Management.
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Elizabeth Grey
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Elizabeth Grey
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