HumanizX: where business transformation progresses.

As a Global Continuous Improvement & Performance Delivery Specialist at Anglo American, I held a critical role, serving as an internal consultant within Global Shared Services (GSS) Finance and Travel & Expense. My role involved applying Lean Six Sigma, Design Thinking, and Agile Performance methodologies to refine the Anglo American Operating Model and Organisational Model. I was responsible for fostering a continuous improvement mindset, enhancing the performance and productivity of employees… Show more As a Global Continuous Improvement & Performance Delivery Specialist at Anglo American, I held a critical role, serving as an internal consultant within Global Shared Services (GSS) Finance and Travel & Expense. My role involved applying Lean Six Sigma, Design Thinking, and Agile Performance methodologies to refine the Anglo American Operating Model and Organisational Model. I was responsible for fostering a continuous improvement mindset, enhancing the performance and productivity of employees and contractors, aligning business operations with strategic goals.My key responsibilities encompassed leading efforts to reduce waste, enhance quality, and optimize human potential, thereby boosting productivity and operational excellence. I drove the evolution of our operating model, transforming processes to improve business outcomes and team capabilities globally. As an internal consultant, I was instrumental in promoting continuous improvement, deploying strategies to cultivate a culture of excellence across teams in APAC, EMEA and LATAM.With a strong background in continuous improvement, I specialized in Lean Six Sigma methodologies, coaching cross-functional teams, and fostering a culture of operational excellence. As a coach for People Leaders, I guided them through Leader Standard Work (LSW) activities to achieve higher maturity in operational practices. My approach to problem-solving was anchored in detailed root cause analysis, addressing inefficiencies effectively and adhering to regional legislation.Besides providing leadership with key compliance and risk insights, I assisted Senior Leaders in formulating annual improvement plans aligned with strategic objectives. My role extended to evaluating software and reengineering service-level agreements to ensure operational effectiveness and sustainability. Show less

As the Organisation Effectiveness Specialist for Anglo American Steelmaking Coal, I leveraged my expertise in HR, Technology, AAOM, and Continuous Improvement to drive significant organisational redesigns. My work aligned with the Anglo American Operating Model (AAOM) and Organisation Model, enhancing operational efficiency and service delivery.Key Achievements:• Led the AAOM Work Management organisational review, optimizing work levels across underground sites.• Centralized… Show more As the Organisation Effectiveness Specialist for Anglo American Steelmaking Coal, I leveraged my expertise in HR, Technology, AAOM, and Continuous Improvement to drive significant organisational redesigns. My work aligned with the Anglo American Operating Model (AAOM) and Organisation Model, enhancing operational efficiency and service delivery.Key Achievements:• Led the AAOM Work Management organisational review, optimizing work levels across underground sites.• Centralized Technical departments to boost planning and execution, enhancing operational focus.• Integrated the SMC Analytics Centre into Global Data Analytics, ensuring 24/7 service continuity, crucial for safety-related data.• Restructured Facilities Management and reviewed Commercial Finance operations to align with organisational goals.• Conducted Capability Assessments for various departments, aligning with leadership and technical requirements.• Spearheaded Communications and Recruitment for organisational design changes, ensuring clarity and alignment with strategic goals.• Collaborated with HR and leadership teams to implement organisational model principles across multiple sites.• Provided project management and HR expertise, focusing on role design and structural optimization.• Identified project risks, developing strategies to ensure timely and budget-aligned completion.• Fostered a culture of inclusivity, engagement, and continuous improvement.• Oversaw recruitment and advised on organisational model application, enhancing leadership effectiveness.• Served as the SME for the Operating Model, focusing on operational planning and work management. Show less

The Future Smart Mining Digitalisation initiative marked Anglo American's first major foray into pioneering intelligent mining operations on a global scale. This ambitious project encompassed five Australian mine sites, including two open cut and three underground, affecting over 3,000 staff and contractors. It revolutionized the management of over 20,000 paper-based work orders and numerous safety documents, transitioning to a digital format with the help of SaaS Obzervr and SAP. This… Show more The Future Smart Mining Digitalisation initiative marked Anglo American's first major foray into pioneering intelligent mining operations on a global scale. This ambitious project encompassed five Australian mine sites, including two open cut and three underground, affecting over 3,000 staff and contractors. It revolutionized the management of over 20,000 paper-based work orders and numerous safety documents, transitioning to a digital format with the help of SaaS Obzervr and SAP. This transformation allowed Front Line Managers to shift to a management-by-exception strategy, enhancing decision-making with real-time data and predictive analytics, aligning with AAOM principles.My initial engagement as a contractor for three months expanded due to my contributions, leading to my role as the Continuous Service Improvement Project Lead for the initiative. My responsibilities were vast, encompassing roles such as Change Manager, Product Owner, Project Manager, and more, utilizing ITIL and ADKAR frameworks.In the Training Lead capacity, I was responsible for creating and validating training materials, producing bespoke training videos, and conducting hands-on workshops to ensure the workforce was proficient with the new digital tools.As the Continuous Services Improvement Project Lead, I collaborated with stakeholders from Anglo American and Obzervr to enhance the SaaS platform. I managed the project's lifecycle, ensuring alignment with business goals, overseeing User Acceptance Testing, and updating training materials. My role involved integrating Business Process Automation to boost efficiency and applying Agile and Waterfall methodologies to maintain project adaptability and structure.This initiative significantly advanced Anglo American's digital capabilities, setting a new standard for safety, efficiency, and predictability in mining operations. Show less

At Australian Internships, I was pivotal in guiding the growth and direction of internship programs across academic and hospitality sectors. These programs were crafted to offer structured practical training, benefiting emerging professionals and host organizations. As the sole full-time direct report to the Managing Director, I led about 20 employees across four teams in Brisbane and Sydney.My role encompassed all HR facets, including recruitment, training, policy development, and… Show more At Australian Internships, I was pivotal in guiding the growth and direction of internship programs across academic and hospitality sectors. These programs were crafted to offer structured practical training, benefiting emerging professionals and host organizations. As the sole full-time direct report to the Managing Director, I led about 20 employees across four teams in Brisbane and Sydney.My role encompassed all HR facets, including recruitment, training, policy development, and organizational restructuring, aiming to enhance quality, efficiency, and business alignment. My contributions included:- Leading IT projects to enhance efficiency, such as implementing Microsoft Teams, developing a bespoke BI suite, and creating an intern portal.- Addressing performance issues, realigning teams, and optimizing productivity and service quality.- Recruiting and training eight new staff members, enhancing our team's capabilities and service delivery.- Implementing a QMS, and training staff on ISO:9001 internal audits.- Updating HR and operational policies to reflect legislative changes and improve efficiency.- Developing a resource planning tool with RAM for effective project task allocation.- Establishing KPIs with team members to promote transparency and sustained performance.- Introducing Continuous Improvement tools and regular coaching to foster a continuous improvement mindset within the organization.This role highlighted my dedication to strategic HR management and continuous improvement to drive organizational success and improve the experiences of interns and partner organizations. Show less

As Queensland State Manager at Finite Recruitment Solutions, I managed a team of 10, concentrating on enhancing both client and candidate experiences while driving operational excellence across all engagements. Responsibilities and achievements:• Oversaw QLD division's P&L, exceeding revenue goals.• Led business development with senior and C-suite executives, improving cross-selling and service.• Grew client base and market presence, enhancing Finite's market… Show more As Queensland State Manager at Finite Recruitment Solutions, I managed a team of 10, concentrating on enhancing both client and candidate experiences while driving operational excellence across all engagements. Responsibilities and achievements:• Oversaw QLD division's P&L, exceeding revenue goals.• Led business development with senior and C-suite executives, improving cross-selling and service.• Grew client base and market presence, enhancing Finite's market share.• Optimized KPIs and SLAs for better recruitment, retention, and team performance.• Improved business processes and growth using CRM.• Achieved ISO 9001:2015 certification as Internal Auditor, coordinating with external auditors.• Restructured teams for enhanced sales and candidate management.• Trained Recruitment Administrator in Lean Six Sigma to streamline operations and increase engagement.• Boosted sales team skills in consultative sales and negotiation, raising profit margins.• Applied Lean Six Sigma to improve processes and communication.• Conducted personalized coaching to improve team performance.This role demonstrated my commitment to driving excellence in service delivery, operational efficiency, and financial performance through strategic development, stakeholder engagement, and continuous process improvement. Show less

In my dual capacity as Senior Account Manager & National Account Director at Paxus, I oversaw the recruitment and resource management of approximately 100 contractors, alongside the permanent placement of Technology and Digital professionals across Australia. Responsibilities and achievements:• Managed day-to-day operations of three Candidate Managers in Queensland.• Ensured delivery of high-quality, cost-effective services surpassing SLAs and KPIs for Avanade and… Show more In my dual capacity as Senior Account Manager & National Account Director at Paxus, I oversaw the recruitment and resource management of approximately 100 contractors, alongside the permanent placement of Technology and Digital professionals across Australia. Responsibilities and achievements:• Managed day-to-day operations of three Candidate Managers in Queensland.• Ensured delivery of high-quality, cost-effective services surpassing SLAs and KPIs for Avanade and Accenture.• Provided strategic oversight of operational aspects and financial stewardship of key accounts.• Fostered strong relationships across a diverse client portfolio, including global consulting firms, local startups, and esteemed clients like Telstra, NBN, and Rio Tinto.• Led timely and efficient project resourcing.• Implemented effective risk management strategies with both clients and contractors.• Awarded National award for Paxus Rookie of the Year FY16.• Secured the Highest New Business Gross Profit QLD FY16, FY17, and FY18.• Achieved the Highest Permanent Revenue QLD FY17 and FY18.• Consistently overachieved sales targets year on year.• Successfully won new accounts with clients such as, Avanade, Accenture, BHP, Epson, and Seymour White. Show less

Served as International HR Business Partner within the Technical Directorate at MBDA, a global leader in missile systems.• Managed HR, Industrial Relations (IR), and Employee Relations (ER) for the System Design & Verification teams across France, the UK, Italy, and Germany.• Aimed to enhance operational capability and drive the achievement of strategic Business Plan goals.• Also acted as International HR Coordinator, leading Workforce Planning, Capability, and Talent Development… Show more Served as International HR Business Partner within the Technical Directorate at MBDA, a global leader in missile systems.• Managed HR, Industrial Relations (IR), and Employee Relations (ER) for the System Design & Verification teams across France, the UK, Italy, and Germany.• Aimed to enhance operational capability and drive the achievement of strategic Business Plan goals.• Also acted as International HR Coordinator, leading Workforce Planning, Capability, and Talent Development for the Technical Directorate.• Harmonised HR strategies and practices across the four European countries, ensuring a cohesive approach to talent management and organisational development.• Played a key role in MBDA's multi-national context, aligning HR functions with global operational needs. Show less

Strategic Human Resource Business Partner (HRBP) for Technical Operations, Communications, and Business Development within Lockheed Martin's Missiles and Fire Control (MFC) division.Responsibilities and Achievements• Managed comprehensive HR functions for 800 employees and 200 contractors, aligning with the development of advanced technology systems, products, and services.• Developed talent management strategies, succession & resource plans at both departmental and business unit… Show more Strategic Human Resource Business Partner (HRBP) for Technical Operations, Communications, and Business Development within Lockheed Martin's Missiles and Fire Control (MFC) division.Responsibilities and Achievements• Managed comprehensive HR functions for 800 employees and 200 contractors, aligning with the development of advanced technology systems, products, and services.• Developed talent management strategies, succession & resource plans at both departmental and business unit levels.• Integrated people considerations into business planning, collaborating closely with the business and leveraging business intelligence for strategic HR insights.• Engaged with senior management to influence leadership and organizational structure, enhancing manager capabilities in people management with a focus on openness, transparency, and inclusivity.• Participated in wider business projects, assessing people impacts and influencing decision-making from an HR perspective.• Worked with HR colleagues to provide proactive and consistent support, aiming to improve HR policies and practices.• Led the TUPE transfer of 800 employees from Hunting Engineering to Lockheed Martin, overseeing new contracts, pay structures, job coding, and performance plans creation.• Utilised Lean Six Sigma Green Belt certification for process mapping in projects such as PeopleSoft implementation and updating contracts, policies, and procedures for UK compliance.• Spearheaded Lockheed Martin UK's multi-site graduate program, facilitating training and serving as HR contact for graduates, ensuring their smooth integration and development. Show less

During my internship as an HR Consultant at a consultancy specializing in HR support for small to medium-sized companies, I immersed myself in the dynamic world of human resources, focusing on delivering tailored HR solutions to a diverse clientele. My role was integral in assisting these organizations to navigate the complexities of HR management, ensuring compliance with regulations, and fostering a positive work environment.I collaborated closely with the Managing Director gaining… Show more During my internship as an HR Consultant at a consultancy specializing in HR support for small to medium-sized companies, I immersed myself in the dynamic world of human resources, focusing on delivering tailored HR solutions to a diverse clientele. My role was integral in assisting these organizations to navigate the complexities of HR management, ensuring compliance with regulations, and fostering a positive work environment.I collaborated closely with the Managing Director gaining insights into the intricacies of HR consultancy. My responsibilities varied, from conducting thorough needs assessments to developing customized HR strategies that addressed specific client challenges. I engaged in various HR functions, including recruitment, onboarding, employee relations, performance management, and compliance.A significant part of my internship involved interacting with clients, understanding their unique business landscapes, and identifying HR solutions that aligned with their strategic objectives. I assisted in creating comprehensive HR policies and procedures, ensuring they were not only compliant with legal standards but also conducive to the client's organizational culture and goals..Throughout my internship, I honed my communication, problem-solving, and analytical skills, applying theoretical knowledge in real-world settings. I learned the importance of adaptability and client-centered service in the consulting field, understanding that effective HR support is crucial for the growth and sustainability of small to medium-sized businesses.This hands-on experience was instrumental in shaping my understanding of HR's role in business success and solidified my interest in pursuing a career in HR consulting. Show less