24 years of successful experience in customer service and support with recognized strengths in account maintenance, problem-solving, trouble-shooting, and sales staff support. Verify the accuracy and completeness of various reports, purchasing, accounts payable, and personnel information. Proficient in Microsoft programs Excel, WordPerfect, Word, and Access. A team player, acknowledged as “Total Quality Customer Service Professional.” Leaps graduate 2006 Leaps Board Member 2007-2009 Leaps Board Chair 2008-2009.Monitor work in progress, supply agreements/contracts and determine level of performance compared to established standards and timelines. Exceptional front desk reception, ability to multi-task, and exceptional organizational skills. Planned and organized, executed and coordinated the City Wide Heritage Event.Knowledge of local Community resources
Listed skills include Program Management, Government, Microsoft Office, Training, and 17 others.