- Create, build, and maintain relationships and rapport with clients - Answering product questions and explaining technical concepts via email, phone, and live chat.- Help customers better utilize software by providing best-practice consulting and product training- Investigate and diagnose system issues via research and testing- Identify complex problems and information to develop and evaluate options and implement solutions- Effectively communicate with staff at all levels in an organization- Remain current on and adhere to updated policies and standard operating procedures- Take initiative and act innovatively to help our customers and Daxko succeed- Meet weekly, monthly, and quarterly call and case goals- Participate in and/or lead team trainings and professional development opportunities in order to become a product expert

Zycron was acquired by BGSF.

Zycron is one of Tennessee's largest and most award-winning IT consulting, outsourcing, and project-based solution firms with offices in Nashville, Memphis, and Chattanooga.Zycron has joined BGSF, a national multi-brand staffing platform with subject matter experts and capabilities in:Managed Services, Staff Augmentation, Project Management, Turning on Licensing /Additional Functionality, and System Integrations: SAP, Hyperion, Oracle, PeopleSoft, Workday, ServiceNow, Salesforce, LawsonInfrastructure & Development, Change Management, Big Data, Data & Analytics, BI, Kronos