Danielle Mackey Email & Phone Number

Phoenix, Az, Us

• Streamlined the acquisition and onboarding process of employees by identifying, creating, and facilitating an original training curriculum, resulting in over 400% employee retention and team growth within one year by strategizing, developing, and coaching team members• Utilized reports through Tableau to identify discrepancies within TMS and POS management systems, implemented recovery measures, resolved internal shipment conflicts and errors, administered business continuity plans, oversaw critical and escalated logistic issues, and investigated lost shipments

Phoenix, Az, Us

• Developed new and existing strategic partnerships with 120+ active LTL vendors through social engagement and collaboration, identified and resolved freight complications and misshipments, and promoted revenue generation by building key executive relationships to improve brand positioning and growth• Scheduled and monitored an average upwards of 4,500 shipments daily ensuring a 93% on-time delivery rate and conferred updates to field advisors, client experience analysts, and customers

Minneapolis, Mn, Us

• Developed digital marketing plans and implemented robust acquisition plans with a focus on driving customer attainment, growth, and conversion while ensuring precision in reporting, budgets, & forecasts• Educated, influenced, and introduced individuals to products and services using evolving brand knowledge• Modeled company service principles and utilized business fundamentals through active selling, sampling events, sales trends, percentages, inventory management, promotion, and pricing strategies

• Managed 250+ medical personnel, facilitated interviewing, training, onboarding, upskilling, and retooling of newly-hired applicants, and oversaw termination procedures within holding organization Penta Group• Set appointments, arranged meetings, performed audits and data entry, maintained records and upkeep of licensure, compiled reports, implemented employee schedules, and electronically documented all paperwork alongside administration• Completed payroll and resolved employee inquiries in regard to payment and insurance benefit claims

• Aided nursing staff in a 100+ bed facility requiring the ability to prioritize tasks, possess analytical skills, maintain knowledge of health care systems, teams, and terms, and implement skills in legal, ethical, and spiritual aspects of care, growth, development, and rehabilitation• Promoted habilitation and rehabilitation, obtaining vital signs, preparing clients and records for admission and discharge, collecting specimen, observation, reporting and recording, performing CPR, completing nursing notes, and maintaining a safe, secure, and comfortable setting for individuals with severe or profound physical and intellectual disabilities.

Minneapolis, Mn, Us

• Efficiently processed a high volume of error-free monetary transactions, upward of 200 customers or more per day, while quickly and proficiently assimilating math skills, calculating and verifying quantities, balancing a cash drawer, and writing detailed cash reports.• Accountable for qualifying incoming phone requests while maintaining customer confidentiality, and directing the customer to the appropriate department by identifying the customer's need of either a teller, banker, supervisor, or district manager.• Offered services of account management in banking, credit card acquisition, loan and mortgage referrals, and lines of credit to personal and business customers.• Demonstrated a strong sales drive, desire to win, and tenacity.• Consistently surpassed scorecard and “KDS” goals by maintaining a 98.8% overall customer satisfaction rating of in-branch experience.

Vernon Hills, Il, Us

• Collaborated with a team of 20+ inside solution architects and advanced technology engineers, routed customer queries to the correct corresponding department, and scheduled over 250 qualified sales appointments with 72% resulting in active selling opportunities.• Responsible for establishing and maintaining new customer acquisition by cold calling up to 100 potential key executives per day, identifying business needs, presenting formal quotations and written sales proposals, planning of implementation and long-term management of solutions, resulting in innovative technology solutions for growth.• Developed a book of business to 150 reoccurring corporate clients at a 99.8% customer satisfaction rating. Generated $1.2M in revenue sales, ending FY14 with 118% of revenue attainment, over 200% of profit goal attainment, and $2.7M+ in open pipeline.• Coordinated with the top 1,000 technology vendors and service providers for training on new products, service introductions, and on-site implementations, including: Adobe, Airwatch, AWS, AT&T, CBeyond, Cisco, Citrix, EMC2, Google Apps, HP, IBM, Microsoft, ShoreTel, Symantec, Xerox, and VmWare.