As an accomplished Pharmaceutical Communications and Operations Professional, I leverage vision, creativity, and operational excellence to drive corporate strategy. During my career with GSK, I have worked closely with executives, cross-functional teams, and vendors to develop successful product communications, systems training, and integrated marketing campaigns. I am also proud to have had the opportunity to establish a Communications Center of Excellence (COE) and serve as Chief of Staff for the VP of US Communications. ☛ Led successful effort to improve daily news and online media reports to 450 global leaders. Developed external BOT to monitor media outlets and internal BOT to automate administrative process of publishing content. ☛ Partnered with GSK’s office of the US President and US Communications organization to execute confidential internal and external communications initiatives including organizational restructures.☛ Modernized communication channels and systems increasing employee engagement and messaging reliability from 35% to 99%. Implemented Six Sigma methodology and tools, including Voice of Customer (VOC), focus groups, Why exercises, root cause analysis and survey measurement. ☛ Established policies and procedures for a Communications COE providing internal, external and digital communications for 6,500+ GSK employees. INTERNAL AND EXTERNAL COMMUNICATIONS CAPABILITIESCommunications Leadership | Operations Strategy | Execution | Process Improvement | Change Management | Media and Corporate Affairs | Media and Corporate Affairs | Project Management | Systems Development | Training | Digital and Social Media | Integrated Communications | Vendor Contract Management | Chief of Staff | Center of Excellence | Event Management | Community Involvement | Team DevelopmentIf you are interested in making a professional connection, please email me at: ema44607@gmail.com
Listed skills include Business Analysis, Process Improvement, Cross Functional Team Leadership, Pharmaceutical Industry, and 21 others.