I teach KS3, KS4 foundation and higher combined science, TKS4 Triple science, A-Level Biology and BTEC Science

As a Territory Account Manager I am responsible for providing a key single point account management within my defined sales territory consisting of central Auckland. Responsibility covers full customer account management through retention and generation of customer revenue, profitability for all divisional services and new business within existing customer base. This includes:• Selling and account management to existing customers the full range of divisional services plus low level industrial division services in my designated territory• Achieving new business targets from existing customers within my territory• Ensuring my portfolio of customers is secure under contract/ service agreement• Managing my territory and customer base where strong customer relationships on an ongoing basis are essential to all customers • Refer key account opportunities to the relevant Key Account Manager in the region• Refer potential company opportunities to the relevant Division or Technical Sales team• Maintain an Opportunity Pipeline of new opportunities with existing customers and major resigns being negotiated in accordance with agreed targets and pricing• Submit weekly reports as specified including opportunity pipeline, competitor activity and market intelligence

Key responsibilities include:- Assist sales team in requests including creating sales documents and small proposals. - Manage the maintenance of data and records to include data entry into front and back-end systems. - Prepare scheduled reports, delivering excellence in customer reporting quality and responsibility in meeting key contractual reporting obligations. Reports would be in various formats that would include the Microsoft suite but not limited to those. - Set-up and activation of new Client accounts, including data entry and maintenance of the data quality henceforth - Liaison and communication with the internal customers across the group about all matters for the team. - Liaison and communication with Clients about all manner of account topics. - Assist management with administrative matters and involvement in adhoc project work as required. - Maintain up to date filing of all departmental documentation including contracts and other such regulatory papers

My role is fast paced and diverse, the key areas of accountability include: • Assisting with documents for ethics and governance submissions• Assisting Clinical Associates in communication with the ethics committee and study sites• Setting up and managing the maintenance of Electronic Data Capture platforms, based on study CRFs • Assisting CRAs with verifying data (source data/document verification) • Data entry, analysis and database maintenance• Assisting with setting up study sites, monitoring trials & closing down study sites• Filing and collating trial documentation, reports and correspondence • Archiving study documentation and correspondence• Developing training material for internal stakeholders on clinical research related topics• Assist in Clinical Research Purchase order and invoice process • Monitoring & administration of grant milestones• EQMS lead of Clinical Research documented procedures• Key coordination point for PROMs licensing• Contact point for shared service data management• Project participation in system improvements

My role required me to be highly organised and efficient, the key responsibilities included:• Maintaining appointment schedules, electronic diary and organising daily routines to ensure effective utilization of time• Providing word-processing of general correspondence, reports, confidential letters, subpoenas and medico-legal reports • The ability to triage and assess enquiries and requests and communicate priorities• Preparing draft briefing notes, memo’s and complex correspondence as required in a timely manner• Assisting with the collection and collation of information, data and reports• Maintaining master files and highly confidential records for Community Health• Preparation of draft responses to general enquiries as requested by the GM and providing support in the preparation of high level correspondence, reports, briefs, policies, business cases, file notes, minutes and working papers as required• Preparing all incoming correspondence for the GM to determine what action is required• Supporting the GM by following up and coordinating responses required, in order to facilitate timely and appropriate replies to requested documentation• Ensuring minutes are recorded accurately and drafted in a timely manner. Ensuring correspondence related to decisions/actions required arising from meetings are prepared and veted as required

My role was varied and included a wide range of responsibilities:• With a focus on clinical research, I worked with applicants their institute research officers and external reviewers to ensure the efficient processing, peer review and tracking of grant applications via the online system Grant Tracker• Worked with grant holders, their institutions and committee members to ensure sufficient management, reporting and classification of awards for outcome and financial evaluation• Administered travel and publication grant schemes• Organised and co-ordinate the annual Grant holders’ Day and Dinner, Students’ Day, Trials Acceleration Workshop and other researcher workshops/meetings• Managed the operations of funding committee meetings and site visits• Supported the research team and other teams internally with information and statistics from the grants database• Prepared minutes of the Clinical Trials Committee, relevant sections of reports for the Board of Trustees and information to aid the Grants Officer with the annual report for the research committee• Provided regular updates on outcomes and impact of Bloodwise research and information activities for both internal and external use• Helped set up the first internal and external newsletters from the research team and co-ordinate their ongoing running

I very much enjoy administrative roles and have developed key skills. I am confident in using various computer programmes including excel, webdadi and PMX. I was the first point of contact both on the phone and in the office for clients and customers; I have a good telephone manner and am confident in talking to the public. I developed my team working and organisation skills. My role was varied and my tasks included all aspects of letting administration:• Answering the phone and using the switchboard• Managing the diary• Tenancy renewals, changeovers and registering new applicants• Credit checks and referencing for new tenants• Filing and Ensuring all move in and vacation paper work is up to date• Reconciling accounts• Dealing with maintenance requests

Investigating the Role of Lipoprotein Lipase in Angiogenesis Using a Zebra Fish Model- Became familiar with genomic cloning protocols- Keen eye for detail demonstrated by accurate observations and recording of data- Worked collaboratively within a team to fulfill the aims of the project- Presented my findings in a professional and competent manner at team meetings- Demonstrated ability to acquire new skills and quickly apply them efficiently

Worked on several schemes including Buddy Scheme (ages 12-19), Play scheme (ages 5-9) and Saturday Club (ages 16-21). Working with children and young adults with sever learning difficulties, taking them on various trips around London and taking part in activities in the community. I helped the children access community facilities, it was most satisfying seeing the pleasure of the children and the confidence and self-esteem it gave them. This work has developed my social and communication skills and required a calm, reliable approach.

Worked in a lab setting becoming very familiar with lab protocol, became confident in several different pipetting techniques and the use of fume cupboards and other lab equipment. I worked accurately and efficiently to fulfill large orders of scientific kits and chemicals for clients.