Ellen Arney Email & Phone Number

Atlanta Metropolitan Area

Greater Atlanta Area

Connected with individuals to create their financial plans, develop milestone goals and assess their progress towards achieving their objectives.Provided education, established realistic expectations and presented investment options to clients which were aligned within their risk tolerance level and timeline for goals.Set up financial accounts based on.

Greater Atlanta Area

Developed, monitored and maintained all accuracy, service and quality programs to ensure a high level of customer satisfaction.Led a quality-assurance team across all businesses, provided training and conducted/reconciled cycle counts to maintain financial integrity of stock.Reduced shortage in Furniture and Bedding operation by 19% in the first 4 months.

Greater Atlanta Area

Chosen as a founding project team leader for launching the off-price store concept with 5 stores in NY/NJ, I led a team of operations and systems colleagues to develop and train processes and applications that supported the on time opening of stand alone stores in Fall 2015. Collaborated with a peer, store operations and senior leadership teams to redesign.

Greater Atlanta Area

Effectively managed a collaborative project with multiple track teams, (internal and external), and completed extensive analysis to renegotiate contracts for small package and air freight carriers, resulting in a 7.9% expense improvement over existing contracts.Led a team to define, plan and implement a strategy using 3PL providers to consolidate inbound.

Greater Atlanta Area

Analyzed trends and impact of business decisions to prepare annual and updated monthly forecasting planning for delivery expenses of online purchases shipped from six regional facilities. Developed a zero-based annual budget process for improved forecasting.Created analysis and reporting utilizing 3rd party billing to project 3 months out based on variance.

Greater Atlanta Area

Directly managed a staff of 18 help desk systems specialists supporting 240+ applications. Assessed severity of problems based on business impact and escalated when necessary. Increased first call resolution rate by 46.3% in 9 months, through development of online documentation and updated training.Managed the help desk relationships with 3rd party.

Greater Atlanta Area

Trained and managed a staff of 26 data entry/ticketing agents. During this time, I increased total keying accuracy to 98.6%. Interfaced with systems programming to test and implement changes, pioneered utilization of EDI 214 and 856 documents for total Macy's. Resolved trouble shipments to expedite product through the DC into the stores. Researched issues.

Greater Atlanta Area

Assistant Buyer in Clubhouse Knit and Separates.Procured and distributed merchandise, entering Purchase Orders for 52 Macy's/Bullock's stores.Responsible for managing markdowns, negotiated terms and settled seasonal profitability with Vendor Representatives.Interfaced with branch sales managers to ensure optimal merchandising for higher full priced.

Greater Atlanta Area

Opened the Riverdale store location, the 3rd in the metro Atlanta market.Hired and trained staff in all store operations roles and tasks, including: receiving, stock, sales, product demonstrations, payroll, store deposits, store opening/closing.

Greater Atlanta Area

Responsible for managing sales staff, client development, merchandise presentation and driving sales.Managed multiple departments including: Infants, Children's, Maternity, Men's Clothing (suits) and Sportswear, and Women's Contemporary Clothing.

Greater Atlanta Area

Responsible for stocking, merchandising, setting sales events and managing staff and driving sales results in the Home Textiles/Domestics departments at the Cumberland store.

Toledo, Ohio Area

Trained, developed and scheduled sales staff for Decorative Home Textiles and Domestics departments. Placed special orders, merchandised sales floor, and drove sales events.

Kansas City, Missouri Area

Completed Macy's Executive Training Program.Assistant Buyer in Cosmetics, supporting all Kansas, Missouri and Ohio stores.Maintained and ordered basic stock replenishment program with all cosmetic lines. Organized in-store special events and promotions. Submitted and provided final approval for departmental advertising copy and layout. Processed all.

Kansas City, Missouri Area

Executive Internship through Kansas State University, Senior year.Assistant Buyer in Infants and Toddler's departments.

General Studies

Fashion Marketing

Activities and Societies: Completed an Internship as an Assistant Buyer with Macy's during Senior year.