Ellen Bowyer Email & Phone Number

United States

Johns Creek, Ga

-Responsible for maintaining and updating all patient files, insurance and billing information.-Responsible for purchasing all products for office including office supplies, paperwork, supplements, machinery, and software memberships.-Patiently take patients through process from start to finish: initial phone call, scheduling, exam, X-rays, insurance verification, financials, re-exams, and weekly appointments. -Check-in and check-out (including taking payment) for every patient.-Create, schedule, and post graphic, articles, and videos for social media posts every week day.-Answer all phone calls, emails, social media, and walk-in inquiries with a positive and upbeat attitude.

Greater Atlanta Area

-Provides case management services to residents, and maintains community and program placement partnerships.-Case plan development, long-term program placement, medical / legal needs assessment (Legal advocacy where appropriate), transportation needs and logistics, and progress monitoring and communication to staff team-Input accurate and complete data for all contact with residents into databases, and ensure that all documents submitted on behalf of a client are valid. -Manage research and vetting of Long-term program partners as well as community resource partnerships.-Coordinate medical, mental health, and legal appointments for residents.

Atlanta, Georgia

- Promote quality team performance and ways of working through effective leadership and management- Improve office efficiencies in the following areas: database management, bookkeeping, meeting. scheduling, travel arrangements, filing, and appointment booking.- Consult and coordinate on multiple accounting, tax preparation, and financial investment objectives.- Manage inter-departmental communication; act as a liaison between executives and clients.

Atlanta, Georgia

- Drove company growth by securing new members and capitalizing on new business opportunities.- Increased retention rates through effective use of marketing roll-out promotions and initiatives, extensive company knowledge, and professionalism; encouraged a productive environment for clients and associates that aligned with company’s core competencies.- Improved company’s overall customer service rating through exceptional face-to-face interaction, attentiveness to needs, and maintaining a positive attitude; Company attained excellent customer service ratings during tenure.- Led team meetings and projected a professional image in all interactions, acting as the main point of contact

Atlanta, Georgia

- Ensured the efficiencies of day-to-day operations and improved overall customer satisfaction.- Reduced out-of-stock occurrences through proper management and accurately projecting food purchase quality.- Managed the Garde manager area and created an open and comfortable environment for staff and customers.