• Learned to process Real Estate contracts in Dotloop software • Coached new agents on available real estate software programs, contracts, and MLS • Orientated new agents of all backgrounds to Parks Realty * Gained knowledge of the Real Estate and the Lenders processes

• Opened one of Nashville’s premier Steakhouses promoting a new dining concept • Established systems and procedures for managers and staff• Educated staff on food, beverage and service on a daily basis, kept good morale• Maintained daily business activities, keeping labor and COGS in line with profitability

• Business consistently grew, kept staffing appropriate and created solutions to keep up with the growth• Revised beverage program with better checks and balances which resulted in lower beverage costs for entire hotel• Managed and staffed three outlets for the hotel; PM Room Service, Lobby Bar and the English Grill, providing constant coaching and education for staff to keep and exceed our AAA Four Diamond status• Coordinated many events for large groups that were very detailed and specific, and executed perfectly• Liaison between several departments in joint marketing and promotional efforts