Ellen Cutter Email & Phone Number

Greater Minneapolis-St. Paul Area

• Drove business requirements for data and business procedures related to donor recruitment processes.• Managed setup, maintenance, and troubleshooting of online recruitment drives and tracking of all join codes.• Analyzed data quality and data management issues for reporting systems.• Worked with internal departments, field staff, and labs to analyze and resolve system delays and other issues.• Trained field staff on drive procedures; created several education guides for field staff.• Developed systems to track government typing grants for national recruitment initiatives.• Analyzed and resolved payment problems for field; educated field staff in process improvement.• Authored SOPs for recruitment drive processes.• Built and executed regular reporting for field staff and corporate office administration.

Burnsville, Mn

• Managed accounts receivable and payable, produced sales statements, built new billing process for all services.• Assisted writer in composing, editing and producing resumes, letters and other job-search documents.• Met with clients to schedule appointments, make revisions and develop personalized documents.• Worked with vendors to negotiate pricing and order products/services; handled all invoicing, credits and returns.• Built system to receive, track and monitor all inventory; filled and shipped orders.• Created and produced a comprehensive product catalog with samples; promoted new products.

Mankato, Mn

• Monitored and recorded quarterly training hours, sick leave and vacation time for staff of 300+.• Tracked and updated client transportation routes; worked with clients and case managers on client schedules.• Maintained client activity and medical files; updated county records on client progress.• Greeted the public and incoming case and/or county personnel; handled accounts for all memorials and donations.

Le Center, Mn

• Tracked client property abstracts and certificates of title; produced invoicing for services.• Processed property title policies; contacted county offices for tax, assessment, and other property information.• Conferred with mortgage companies and other lenders regarding legal property documents.

English And Legal Secretarial

Associate Of Applied Science, English And Information Processing