• System Conversion to KIWI from HRMS• Building Product Designs in KIWI• Operating Multiple Computer Screens• Building Packets for customers for conversion to KIWI• Helped train for KIWI Product Design building• Entered Orders into KIWI• Printed Load Tags • Making Spread Sheets in Excel• Email Communication• Organizing new Company Jackets• Assisting Customer Service Reps• Maintain 100% Quality Control • 10 Key• Data Entry • Filing

• Data Entry• Online loan processing• Operating Multiple Computer Screens• Customer Service• Call Campaign• Bookkeeping/reconciliation and banking• Bank calls• Maintain 100% Quality Control Accuracy• 10 Key

• Lead and oversee the work of staff on duty• Managed and maintained procedures, policies and work systems that enabled optimum performance and customer service• Identified and documented cost controls and quality assurance• Provided concise shift reviews, reporting significant issues encountered during the shift• General administration such as purchasing and inventory• Bookkeeping/reconciliation and banking• Protected employees and customers by providing a safe and clean store environment• Maintained the stability and reputation of the store by complying with legal requirements• Quality Assurance • Staff Training and Cross Training • Customer focus

Preparing and submitting individual tax returnsManage all petty cash and office supply expense accountshandling customer complaintsInstructing income tax coursesOrganizing and merging filesData Entry10-KeyAppointment Scheduling

10-Key with high accuracy percentageExpedient and excellent customer service Vast knowledge of inventory and products

ExcelPowerPointOutlookData EntryCost reportingData research and analysisCompiling Audit informationCost Report distribution10-Key

Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.Explain company personnel policies, benefits, and procedures to employees or job applicants.Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.Gather personnel records from other departments or employees.Examine employee files to answer inquiries and provide information for personnel actions.Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.Compile and prepare reports and documents pertaining to personnel activities.Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.Process and review employment applications to evaluate qualifications or eligibility of applicants.Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.