Ellen Ermer, Mse, Cssbb Email & Phone Number

Madison, Wisconsin, United States

Responsible for mentoring and coaching Quality Engineers in pursuit of developing and advancing functional area’s competencies and skills for the purpose of optimizing the value created by the Quality Engineer to the organization’s Business Unit and New Product Development Teams.

Madison, Wisconsin, United States

• Responsible for deploying enterprise-wide continuous improvement initiatives, process re-engineering and stream-lining operations with Robotics Process Automation (RPA) and ML. 1. Led deployment of Robotic Process.
• Presented automation workforce idea to Executive team.
• Conducted activity based costing and quantified cost savings and FTE impact.
• Facilitated project plan development and deployment with technology and service providers.
• Led and coordinated preparation and deployment activities across business, technology, and service provider functions.2. Developed a simulation model to evaluate the specialty pharmacy current operating processes and.
• Led three cross functional teams with senior leaders and multiple subject matter experts (SMEs).

• Responsible for coaching executives, middle managers, and front-line employees on implementing the Lean Management System to establish a culture of continuous improvement.1. Led and coached senior leaders and business.
• Developed key measures based on overall company strategy.
• Implemented tiered measures, objectives and key results (OKRs).
• Deployed visual scorecards and dashboards at all levels of the business.
• Led teams to implement continuous improvement and problem-solving methodologies, standard work, and lean leadership practices.
• Outcomes included establishing a culture of continuous improvement to maximize performance across the organization.2. Engaged with business unit teams and senior leadership to create strategies and action plans to.

☛Consulted as an integral member of ASQ team.☛Assisted in redesigning ASQ Lean Six Sigma training modules and teaching materials.

Scottsdale, AZ

Accountable for re-engineering and simplifying the entire scope of the care delivery process for the chronically ill.1. Developed methodologies for assessing current state of the program. 2. Used design thinking to create the future state and improve the approach and practices for care delivery. 3. Created operational reporting scorecards and dashboards of.

Scottsdale, AZ

Worked with senior leaders to create a strategy and deploy an enterprise - wide lean management system and operational excellence program. 1. Established operational excellence curriculum levels to support employee development in OE fundamentals.2. Implemented operational excellence practices beginning with development and communication of the cascading.

Arizona

☛Used Lean Six Sigma concepts and principles to create and execute an interdisciplinary process (processes & procedures, workflow and technology) to ensure needs were met.☛Facilitated and led an innovative and successful pilot using RFID technologies for patient flow management.☛Implemented LEAN process improvement methods to establish business objectives.

Arizona

☛Trained on continuous improvement tools to ensure quality and cost effective processes were in place when improvements were made.☛Implemented and led a successful LEAN improvement project for inpatient progression of care which included patient admission, room turn-around processes and patient discharge which resulted in a 38% reduction of patient wait.

AZ

☛Developed and implemented an unprecedented process improvement program designed to enhance operational quality & performance.☛Spearheaded the merger of two distinct billing departments; utilized LEAN principles to enhance systems design, operational workflow, and system-wide processes and procedures.☛Dramatically reduced cycle time for claims processing.

AZ

☛Used LEAN principles and customer-defined metrics to assess and improve processes and procedures and enhance workflow. Projects included: Cardiology Lab, Histology Lab, Endoscopy Lab and Full-Service Pharmacy.☛Used LEAN principles to effectively evaluate clinical processes supporting system-wide improvement. Projects included: medication reconciliation.

Arizona

Mse, Industrial Engineering

Bs, Dietetics