Sr. Director Of Sales And Sales Operations
CurrentSenior Team Lead of exclusive rep firm for Samsung Electronics in the military retail channel. Responsible for data reporting, sales, and operations for the retail account worth $45M+ annually in the consumer electronics division of a $75M+ account. Negotiated annual financial plan with customer’s buying teams including contracts, assortment choices, marketing funding, and buy plan, accounting for more than half of the team’s commissionDesigned analysis methods and specialty reports to discover and resolve issues like correlation in declining revenue to the store assortment strategies to recover the loss in revenue by the end of the fiscal yearProposed data driven initiatives like the addition of concept shops into top 10% of AAFES locations to combat competitor’s over-indexing in market shareDesigned, maintained, and updated collaborative forecasting tool for planning meetings showing demand trendsExpertly presented findings for Samsung and AAFES leadership, providing ability to quickly understand complex issues followed by actionable go-forward recommendationsFostered positive relationship with military accounts through unprecedented product constraints, logistic issues, and pricing challenges in pandemic and post-pandemic times to achieve nearly 40% growth over the previous average Aligned incentives between the firm, Samsung, and customers focusing on long-term gains instead of short-term like reducing customer’s weeks of supply by 50% without compromising sales to lessen carrying costs and increase available to spend fundingLed cross-team collaboration for more than 20 annual global marketing events during key commercial momentsMentored headquarter and field staff on SOP, process innovations, and customer service-related issues
