Ellen Garner Email & Phone Number

United States

Serves as a subject matter expert on the accommodations process as well as state and federal disability laws· Provides end-to-end case management including engaging the employee, vendors, work location and other stakeholders· Educates and trains employees and HR on aspects of accommodation, return to work process and case complexities.· Assesses the individuals need for reasonable accommodation, maintains a clear understanding of essential job functions, determines physical and mental demands of the job, engages in the interactive process to determine the most effective and efficient solution that is consistent with the needs of the business and the employee or candidate.· Advises and educates employees and managers regarding disability rights and employer responsibilities under the ADA regulations applicable to reasonable accommodation requests.· Gathers relevant facts and documentation appropriate resources (i.e., Employee, Employee Relations (ER) Case Management System, job description, historical accommodation files). Documents reasonable accommodation requests, the interactive process, and recommendations in the Case Management System.· Utilizes internal and external resources (i.e., Legal partners, IT partners, Facilities and Services, Job Accommodation Network) to identify and present effective reasonable accommodation solution(s) to the employee or candidate and management.· Engages the individual’s health care provider (HCP) in circumstances when the person may not have an obvious or previously documented disability or medical condition. Interactions may include but are not limited to preparing and sending correspondence to the health care provider and/or engaging in discussions with the HCP, nurse, or other medical personnel. · Provides support, consultation and resolution of ER inquiries and issues involving total absence management, including FMLA matters, workers compensation and leaves related to federal/state and local employment laws.

Atlanta Metropolitan Area

Maintain and process Covid-19 leave of absence claims. Employee interactions via phone and email. Maintain and adhere to Quality Standards with use of Standard Operation Procedure. Use of multi platforms ( Sales Force, Quip, Work Docs, Outlook, Chime, etc. )

Cumming, Georgia

Manage all aspects of store operations. Labor, food, and supply management. Hiring and training of new employees. Resolving external and internal guest issue.

Rome, Georgia

Brand new store opening of franchise location. Hiring and training of new employees. Developed training program after initial opening. Responsible for all aspects of store operations example food, labor, and supplies.

Cartersville, Georgia

Responsible for helping manage labor and food. Checking in food deliveries and making sure they meet standard set by Cracker Barrel. Coaching and directing staff to use Guiding Principals and standards to give great guest service. Managing daily food production, food pulls, and future bulk orders.

Culinary Arts And Related Services

Hospitality Administration/Management