Ellen Owens Email & Phone Number

Chicago, Illinois

• Managed business for 45+ footwear accounts, including regional chain Von Maur and national chain DSW.
• Responsibilities included prospecting and opening new accounts, conducting product presentations to varying levels of management quarterly, managing sales and order book, keeping high levels of communication via phone.
• Successfully reengaged national chain DSW to secure a six-figure purchase order, achieving… Show more
• Successfully reengaged national chain DSW to secure a six-figure purchase order, achieving an average 65% sell-through in the first eight weeks of sales.
• Opened 21 new points of distribution within the first eight months of taking over the Midwest territory.
• Attained 2018 sales target by Week 20, and 2019 sales target by Week 14, having achieved 125% of sales target by Week 29. Final sales figures in 2019 were highest in the Midwest territory since 2014, hitting.

New York, NY

• Managed footwear displays at all independent and wholesale accounts, as well as Lacoste boutiques to ensure all footwear is displayed according to globally set visual merchandising standards.
• Used the comments and knowledge gained in the marketplace at buying meetings for Macy’s and Lacoste to ensure employee feedback is represented during each stock buy.
• Partnered with Macy’s planning and buying team to communicate stock issues and in-store feedback to capitalize on… Show more
• Partnered with Macy’s planning and buying team to communicate stock issues and in-store feedback to capitalize on sales.
• Prepared and sent out monthly detailed merchandising recaps and distributed them to the North America team.
• Created and distributed account-specific stock posters seasonally.

New York, NY

• Planned and facilitated quarterly sales launches and bi-annual trade shows. Tasks included researching venues, pricing, logistics, samples, supplies, travel, and hotels.
• Maintained detailed records of attendees, appointments, and reservations for all events.
• Prepared and sent out monthly PR and Marketing recaps showcasing monthly placements, events, and efforts.
• Pulled samples based upon specific needs to send to bloggers and editors for features and stories.
• Updated and… Show more
• Updated and prepared quarterly Marketing Imagery Master List.

Tarrytown, NY

• Processed daily orders received through Electronic Data Interchange system.
• Authorized and confirmed orders within an internal CRM system.
• Completed all new vendor setups and maintained existing relationships for largest US retailers: Macy’s, Target, Bed Bath & Beyond, Kmart, Costco, Meijer, Le Gourmet Chef/Kitchen Collection.
• Forecasted stock needs for order planning, maintaining weekly order/inventory files for all accounts.
• Communicated daily with California warehouse… Show more
• Communicated daily with California warehouse and Hong Kong merchandising team to ensure timeliness of shipments and fulfillment.

Tarrytown, New York, United States

• Implemented a customer service protocol and created several databases and templates to monitor and address buyer concerns—responsible for all customer service claims for the US.
• Provided administrative support such as answering telephones, assisting visitors, receiving packages, and resolving a range of problems and inquiries.
• Coordinated trade shows and sales meetings/reception for approximately 75 people.
• Assisted the sales team and international executives in arranging… Show more
• Assisted the sales team and international executives in arranging meetings and travel preparations.
• Prepared expense reports.

Deerfield, Illinois

• Oversaw entire hearing aid process from recommendation to delivery, ensuring timeliness and satisfaction.
• Acted as a liaison between PrimeSource, Medicaid, audiologists, and nursing homes.
• Contacted responsible parties of non-Medicaid residents to discuss the benefits of privately purchasing hearing aids.
• Generated daily and weekly reports for management, including tracking input and output of recommendations, residents' locations on hearing aid timeline, and the number of… Show more
• Generated daily and weekly reports for management, including tracking input and output of recommendations, residents' locations on hearing aid timeline, and the number of outstanding cases.
• Maintained positive relationships with nursing home contacts.