Ellen Kostel
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Ellen Kostel Email & Phone Number

Managing Director, Claim Customer Services Product Development at Travelers
Location: Greater Hartford, United States, United States 12 work roles 1 school
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Role
Managing Director, Claim Customer Services Product Development
Location
Greater Hartford, United States, United States
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Who is Ellen Kostel? Overview

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Ellen Kostel is listed as Managing Director, Claim Customer Services Product Development at Travelers, a company with 33624 employees, based in Greater Hartford, United States, United States. AeroLeads shows a matched LinkedIn profile for Ellen Kostel.

Ellen Kostel previously worked as Director, Claim Customer Services Product Development at Travelers and Managing Director, General Liability Claim Product Development & Strategy at Travelers. Ellen Kostel holds Bachelor'S Degree In Science, Nursing from University Of Lynchburg.

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Travelers

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About Ellen Kostel

Ellen Kostel is a Managing Director, Claim Customer Services Product Development at Travelers.

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Ellen Kostel's current company

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Travelers
Travelers
Managing Director, Claim Customer Services Product Development
new york, new york, united states
Website
Employees
33624
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12 roles

Ellen Kostel work experience

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Managing Director, Claim Customer Services Product Development

Current

Hartford, Connecticut, United States

Responsible for strategic product development and execution of transformative strategies centered on the customer journey and Omni capabilities. Partners with cross functional teams across Claim and the Enterprise to develop and direct national short and long term strategies to increase profitable growth and productivity, reduce expense, and improve.

Apr 2024 - Present

Director, Claim Customer Services Product Development

Current

Hartford, Connecticut, United States

Responsible for strategic product development and execution of transformative strategies centered on the customer journey and Omni capabilities. Partners with cross functional teams across Claim and the Enterprise to develop and direct national short and long term strategies to increase profitable growth and productivity, reduce expense, and improve.

Feb 2023 - Present

Managing Director, General Liability Claim Product Development & Strategy

Hartford, Connecticut, United States

Responsible and accountable for creating and directing the strategy for programs and/or projects for the General Liability Claim line of business and cross line programs. Leads strategy and execution of programs and projects through matrix leadership. Collaborates across the Enterprise to develop and direct national short and long term strategies to.

Feb 2021 - Feb 2023

Claim Product Manager, General Liability Claim Product Development & Strategy

Travelers

Hartford, Connecticut Area

Supports the strategy and operations of the General Liability claim line of business by leading design and development of programs and initiatives for improving countrywide results. Works within broad limits and authority on complex assignments requiring specialized knowledge in breadth and/or depth in area of expertise. Develops multiple strategic.

Mar 2018 - Feb 2021

Claim Product Manager, Workers' Compensation Product Development

Travelers

Supports strategies and operations of products, programs, and functions within the Workers' Compensation line of business. Develops and designs programs and leads initiatives to improve the product across the Enterprise. Evaluates partnerships, workflow processes, and supporting services to develop, recommend, and assist with implementation of strategic.

Aug 2012 - Mar 2018

Claim Quality Examiner, Workers' Compensation Product Development

Travelers

Atlanta, Georgia Area

Performs file reviews of claim and medical management focused on outcomes and quality claim handling within the Workers Compensation line of business (LOB). Using company “Best Practices” and “Knowledge Guides” as the foundation, collaborates with service centers across the county to discuss feedback, recommendations, and develop strategic initiatives for.

Jan 2010 - Aug 2012

Unit Manager, Workers Compensation Claim

Travelers

As a member of local line of business (LOB) management team, responsible for product quality and performance for a specific team of medical professionals. Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serve as a field representative for the Home Office LOB product..

Sep 2006 - Jan 2010

Medical Case Manager, Workers Compensation Claim

Travelers

Office based telephonic medical case management with emphasis on early strategic intervention, return to work planning, coordination of quality medical care on claims involving disability and medical treatment as well as in-house medical reviews as applicable to claim handling laws and regulations. Responsible for helping to ensure injured parties receive.

Apr 2005 - Sep 2006

Registered Nurse - Intensive Care Unit

Greater Atlanta Area

Performed nursing assessments to gather data and identify patient’s needs per ANA standards. Coordinated and communicated patient care needs as part of an interdisciplinary team to patient’s in a critical care setting. Developed and implemented individualized plan of nursing care designed to address the patient’s and family’s identified needs and concerns..

Jun 2003 - Apr 2005

Registered Nurse - Neuro Intensive Care Unit - Nicu

Greater Atlanta Area

Performed nursing assessments to gather data and identify patient’s needs per ANA standards. Coordinated and communicated patient care needs as part of an interdisciplinary team to patient’s in a critical care setting. Developed and implemented individualized plan of nursing care designed to address the patient’s and family’s identified needs and concerns..

Sep 1998 - Sep 1999

Registered Nurse - Surgical/Trauma Intensive Care Unit (Sticu)

Wilmington, North Carolina Area

Performed nursing assessments to gather data and identify patient’s needs per ANA standards and NCBON. Coordinated and communicated patient care needs as part of an interdisciplinary team to patient’s in a critical care setting. Developed and implemented individualized plan of nursing care designed to address the patient’s and family’s identified needs and.

Aug 1997 - Sep 1998

Registered Nurse - Medical Surgical Intensive Care Unit (Msicu) & Step-Down (8 South)

Roanoke, Virginia Area

Performed nursing assessments to gather data and identify patient’s needs per ANA standards. Coordinated and communicated patient care needs as part of an interdisciplinary team to patient’s in a critical care setting. Developed and implemented individualized plan of nursing care designed to address the patient’s and family’s identified needs and concerns..

Jun 1994 - Aug 1997
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1 education record

Ellen Kostel education

FAQ

Frequently asked questions about Ellen Kostel

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What company does Ellen Kostel work for?

Ellen Kostel works for Travelers.

What is Ellen Kostel's role at Travelers?

Ellen Kostel is listed as Managing Director, Claim Customer Services Product Development at Travelers.

Where is Ellen Kostel based?

Ellen Kostel is based in Greater Hartford, United States, United States while working with Travelers.

What companies has Ellen Kostel worked for?

Ellen Kostel has worked for Travelers, Wellstar Health System, Emory Healthcare, New Hanover Regional Medical Center, and Carilion Clinic.

Who are Ellen Kostel's colleagues at Travelers?

Ellen Kostel's colleagues at Travelers include Amber Smith, Ed Savidge, Gopala Krishna, Joyce Burks, and Darcy China.

How can I contact Ellen Kostel?

You can use AeroLeads to view verified contact signals for Ellen Kostel at Travelers, including work email, phone, and LinkedIn data when available.

What schools did Ellen Kostel attend?

Ellen Kostel holds Bachelor'S Degree In Science, Nursing from University Of Lynchburg.

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