Vice President Customer Experience
Current
Mar 2023 - Present
AeroLeads people directory · profile
Ellen Krueger Email & Phone Number
Customer advocate, driven to create an enjoyable journey that exceeds customers expectations.
at
Ascent
1 work email found
@ascentregtech.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer advocate, driven to create an enjoyable journey that exceeds customers expectations.
Location
Chicago, Illinois, United States
Who is Ellen Krueger? Overview
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Quick answer
Ellen Krueger is listed as Customer advocate, driven to create an enjoyable journey that exceeds customers expectations. at Ascent, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at ascentregtech.com and a matched LinkedIn profile for Ellen Krueger.
Ellen Krueger previously worked as Vice President Customer Experience at Ascent and Director of Customer Experience at Ascent. Ellen Krueger holds Bachelor Of Science (Bs), Marketing from University Of Illinois Chicago.
Company email context
Email format at Ascent
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{first}@ascentregtech.com
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AeroLeads found 1 current-domain work email signal for Ellen Krueger. Compare company email patterns before reaching out.
Profile bio
About Ellen Krueger
Senior-level Client and Business Professional with extensive experience in analytical strategy and collaboration, to develop business opportunities. Established background in relationship building and maintenance. Leverage data to enhance strategic development and drive client retention. External and internal business analysis leading to improved customer success and more efficient internal processes.Over 10 years of experience in Property Management for Commercial Real Estate with exceptional understanding of financial analysis and lease language. Conducting multi-year historical financial reviews have led to cost savings and increased revenue for Owners.
Listed skills include Leed Ga, Property Management, Leases, Tenant, and 15 others.
Current workplace
Ellen Krueger's current company
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9 roles
Ellen Krueger work experience
A career timeline built from the work history available for this profile.
Director Of Customer Experience
Mar 2021 - Mar 2023
Director, Esg
Internal Business Analysis - Improving existing or developing new processes focused on efficiency and consistency. Develop training program for ESG department personnel.External Business Analysis - Listen to the voice of the customer, translating their needs and assessing solutions to ensure they're aligned with core product and services. Evaluate changes in the industry to remain competitive in the market.
Aug 2019 - Mar 2021
Director, Customer Success And Support
Oversee client-facing requirements and relationships, and meet project management deliverables. Ensure efficiency in reporting to clients, executive leadership, and other stakeholders. Develop business strategy with goals of long-term retention. Facilitate multi-functional team collaboration. Analyze industry technology trends and identify emerging markets.
Aug 2017 - Mar 2021
Senior Account Manager
Nov 2014 - Aug 2017
Facility Partner, Property Manager - Bank Of America Account
Managed a portfolio of 70 properties consisting of retail banking centers and office buildings. Coordinated capital projects with banking associates and project management. Conducted property inspections and prepare a maintenance plan. Member of Energy Committee strategizing for more efficient operations. Recipient of award for exceptional customer service.
Mar 2014 - Nov 2014
Property Manager
Remote Property Manager Asset Manager for six Washington, DC properties (office and medical facilities) totaling 713,948 RSF. Prepare monthly financial reporting package. Oversee multi-building property owned by two parties.Analyzed payroll for several properties over a 6-month period and prepared detailed spreadsheet to ensure proper personnel allocation.Communicate regularly with ownership to provide leasing, operation, and financial updates.Analyzed property financials and found over $100,000 in revenue for the Owner.
Jun 2009 - Mar 2014
Assistant Property Manager
Prepare annual budget and track income and expenses throughout the year through quarterly true ups.Prepare the monthly financial reporting package.Manage daily operations of engineering, security and cleaning staff.Manage tenant service requests from inception through fruition.Researched outstanding tenant receivables, generated necessary documentation and collected 75% of the receivables balances. Prepared rent step schedules for all tenants for the term of their leases and created and distributed rent start letters.Developed and implemented new procedures to track engineer and cleaning work orders. Initiated team building practices to increase the awareness of the building culture as requested by the Owners.
Feb 2007 - Apr 2009
Administrative Assistant
Hines
Responsible for the day-to-day management of the cleaning, security and interior landscaping vendors.Responsible for the preparation of the tenant services income in the budgetManaged tenant service requests by strategizing with engineers to determine best course of action.Planned and executed building evacuation drills.Created and implemented semi-annual tenant events for 1,500 – 2,000 people.Assisted new tenants with delivery schedules, understanding building policies and train administrators on our guest check-in software – Visible Visitors.Managed accounts receivable: Tracking data/cash receipts between old building Owner and new
Jun 2004 - Dec 2006
1 education record
Ellen Krueger education
-
University Of Illinois Chicago
FAQ
Frequently asked questions about Ellen Krueger
Quick answers generated from the profile data available on this page.
What company does Ellen Krueger work for?
Ellen Krueger works for Ascent.
What is Ellen Krueger's role at Ascent?
Ellen Krueger is listed as Customer advocate, driven to create an enjoyable journey that exceeds customers expectations. at Ascent.
What is Ellen Krueger's email address?
AeroLeads has found 1 work email signal at @ascentregtech.com for Ellen Krueger at Ascent.
Where is Ellen Krueger based?
Ellen Krueger is based in Chicago, Illinois, United States while working with Ascent.
What companies has Ellen Krueger worked for?
Ellen Krueger has worked for Ascent, Goby, Jll, Cassidy Turley, and Capstar Commercial Real Estate Services.
How can I contact Ellen Krueger?
You can use AeroLeads to view verified contact signals for Ellen Krueger at Ascent, including work email, phone, and LinkedIn data when available.
What schools did Ellen Krueger attend?
Ellen Krueger holds Bachelor Of Science (Bs), Marketing from University Of Illinois Chicago.
What skills is Ellen Krueger known for?
Ellen Krueger is listed with skills including Leed Ga, Property Management, Leases, Tenant, Budgets, Commercial Real Estate, Management, and Property.
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