Ellen Langan Email & Phone Number

North Charleston, South Carolina

Robbinsville, Nj

Oversee contract compliance, outcomes management, policy management, privacy, complaints, grievances and appeals for PerformCare, a subsidiary of AmeriHealth Caritas, the contract system administrator for the New Jersey Division of Children's System of Care.Develop and direct the Quality Improvement program that measures, reports, and evaluates statewide New Jersey Children's System of Care performance.Provide service design and implementation strategies for successful deployment of new services and populations.Provide quality leadership in the development of new and improved clinical and administrative processes to maximize operational effectiveness.

Brick, New Jersey

Directed quality improvement and regulatory compliance program for county-wide Care Management Organization serving youth with behavioral health challenges.Develop and oversee all policies and procedures.Worked as part of the senior management team in the start up of the organization as part of the county level deployment of care management organizations contracted by the NJ Division of Children's System of Care.

Brick, New Jersey

Directed and implemented organization-wide quality management and compliance program for community behavioral health organization serving youth and adults for wide continuum of services including outpatient, residential, partial care, substance abuse, and specialized children's programs.Provided leadership and oversight for JCAHO accreditation and state licensing standards.Responsible for planning, grant writing, client care policy development, and risk management.Established new compliance program and served as Compliance & Privacy Officer.Provided staff training and new employee orientation.

Bayville, New Jersey

Promoted from Clinical Supervisor to Director of Quality Management:Directed and implemented organization-wide quality improvement program for community behavioral health center continuum of services for youth and adults including outpatient, partial care, residential, care management, and specialized children's programs.Provided leadership and oversight for JCAHO accreditation and state licensing.Responsible for clinical supervision, quality assurance, health information management, strategic planning, and policy development.Administration of outpatient services from 1997.

Bayville, New Jersey

Managed daily operation of satellite outpatient facility in Manahawkin, New Jersey serving over 400+ youth and adults.Supervised clinical staff.Directed organization-wide staff development training.

Bayville, New Jersey

Provided intakes, individual, group, and family therapy for youth and adults.

Toms River, New Jersey

Responsible for crisis intervention at community mental health center facility and mental health screenings at local hospital emergency department for psychiatric hospitalization.

Lakewood, New Jersey

Worked part time as a certified mental health screener at local hospital emergency department conducting screening evaluations to youth and adults at risk of psychiatric hospitalization.

Toms River, New Jersey

Transferred and established an outpatient counseling and crisis intervention program for domestic violence victims through the Ocean County Family Court.

Toms River, New Jersey

Implemented a new grant funded pilot crisis intervention counseling program for domestic violence victims and offenders utilizing social worker and police officer crisis teams dispatched in the community.Trained municipal police department on domestic violence.Provided community education.

Msw- Masters In Social Work, Health Care

Bachelor Of Science (Bs), Mental Health Technology