Responsible for totality of the relationship with the client by ensuring appropriate support is provided for the products and services utilized by the client.Support the client by acting as the client advocate and voice of the client.Facilitate client contract negotiations and amendmentsValidate and approve the client’s monthly invoice and research any discrepancies found during validation. Build long term relationship with the client by understanding the client’s business needs and work closely to identify new product services through strategic direction.Coordinate, write and present client quarterly business reviews.

Manage custom cycling apparel accounts and their orders totally 75-175 orders simultaneously.Create customized pricing and proposals for custom teams and cycling events.Communicate and clarify the multi-step order process to the customer to ensure all steps are correctly implemented and expectations of the customer are met.Correspond constantly with the Hincapie factory and the graphic artists so the cycling apparel is produced at the highest quality standard.Prospect new customers and warm call current customers for reorders.

Create and propose advertising campaigns to best fit the advertiser's needs and most importantly increase their return on investment.Direct my team by integrating managerial skills with my account relationship specialist and customer service representative to ensure customer satisfaction.Increase each client's return on investment by understanding their business and building relationships by overseeing from start to finish the implementation of their advertising schedule.Prospect, up sell, and retain advertisers in an assigned territory.

Retain and up sell advertising accounts in two territories.Assist with plans and implementation of sales programs, presentations, and campaigns.Service advertisers with their ad copy, placement and billing.Coordinate duties with the outside sales representatives and customer service representative and work as the liaison within the advertising sales team.

Manage and retain approximately 100 accounts and track them on a weekly basis. Act as the liaison between the carrier and the customer. Determine their discount structure by analyzing their 52 week rolling average in spending and establish the services used most frequently.Prospect new, existing and lost customers on a daily basis.

Planned the grand opening event for the branch.Helped strategize and created specialized marketing collateral in the Charleston branch with the marketing department.Controlled daily functions in the branch and drive thru locations.Develop strong relationships with customers who I converse daily with to handle account requests, and produce new loan requests.

Developed relationships with businesses and consumers by opening and monitoring their bank and loan accounts.Participated in community networking events and organizations to increase visibility in the market place.Selected to determine most effective marketing strategies for the bank by contacting and visiting various financial institutions.