Promote the Disneyland Resort  packages, and other travel services.Communication with Guest to determine their service requirements and travel preferences.Make and confirm reservations for transportation and accommodations.Solicit sales of new or additional services or products. Provide exceptional Guest Service

Running the social media platforms, customer service interactions, packaging and personalizing orders. Developing marketing strategies that meet the customer needs through photography, advertising, social media presence, etc. Representing company at pop up events, in person sales and implementing a wider customer base. Creating and implementing monthly marketing strategies to meet customers’ needs and drive traffic towards online shop. This would be through photography, advertising, social media presence, etc. Monitoring comparable companies to ensure that we are able to be a competitive force in our market.

Managing a bakery team, keeping an organized and sanitized workspace. Designing and creating new cakes, breads, desserts, all in “show” kitchens. Assist all guests personally with allergy concerns. Budgeting and cost control, creating schedules.

Represented company at bridal events bi-monthly to create new clientalBuilt customer confidence by actively listening to brides concerns when constructing their dream cakes. Following up with phone/ email correspondence. Processed payments and completed contracts.Managing a bakery team alongside designing and creating custom cakes, banquet style desserts, sculpted fondant, and gum paste work.