• Oversee client relations and retention by working with account managers and the larger team to ensure positive relationships between clients and our digital marketing agency. • Lead new business opportunities from initial contact to contract signing including relationship management. • Ideate and implement data backed strategies to improve client services and performance to ensure retention.

• Managed a portfolio of digital marketing client accounts, building relationships and fielding inquiries and requests while coordinating our agency team to address client needs. • Assisted with new business opportunities including participating in pitches as well as researching prospects. • Identified and pursued opportunities for upsell and renewal for current clients.

• Researched, wrote, and gathered materials for grant requests to foundations for non-profit clients. • Formatted, edited, and critiqued materials for grammar and content.

• Hand built Monhegan skiffs (wooden lobster boats) from board to finished boat and restored wooden boats while honing hand and machine tool skills, finishing and painting methods, machine maintenance procedures, and woodworking techniques while living in community with fellow apprentices and serving the local area.

• Led the Parent Giving program to surpass its annual goal by over 10%. • Responsible for the success of the parent giving program including strategy, marketing, and solicitations. • Co-lead all aspects of the annual giving program including but not limited to strategy, fundraising, digital marketing, direct mail, acknowledgements, stewardship, and volunteer coordination. • Managed and oversaw planned giving program.

• Led the annual fund in the 2020 fiscal year to surpass our goal by over 15% – a school record. • Responsible for the success of the parent giving program including strategy, marketing, and solicitations.

• Established stewardship program and policies to ensure Madeira’s top donors, stakeholders, and trustees were consistently engaged and thanked. • Managed foundation relations including solicitation, the proposal process, and identifying and pursuing prospective foundation donors. • Led planned giving overhaul including selection and marketing of a new digital platform. • Managed gift processing team.

• Primary staff grant writer • Researched, identified, and developed outreach strategies for prospective foundation donors • Developed and sustained organization’s relationship with foundation donors • Created marketing materials and strategies for development department communications • Using Salesforce and iContact sent donor communications including emails and major mailings • Assisted staff editor to edit website information, proposals, and general communications to donors

• Managed donation processing, donation entry into Salesforce, and issued acknowledgements• Managed donor and donation information in Salesforce including working with the accountant to reconcile the Salesforce donation records with the bank records • Assisted the Development department with prospect research, invoicing, Salesforce reports, donor calls, travel coordination, credit card reports, and other general administrative tasks

• Processed donations and updated records accordingly using Salesforce • Updated and maintained donor contact information using Salesforce and Eventbrite• Assisted in the planning and coordinating of development events

• Solicited contributions from University alumni and friends for the Sewanee Annual Fund• Met team-wide semester goals of $60,000 • Responsible for donor commitment and solicitation follow up through letters and emails