Ellen S Email and Phone Number
Multilingual professional with experience in digital content management, customer relations and team management in an international context.
Lifull Connect
View- Website:
- lifullconnect.com
- Employees:
- 137
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Team Lead Content ValidationLifull Connect Mar 2022 - PresentMadrid, Comunidad De Madrid, EspañaTeam lead of the Content Validation team (located in 3 continents) that is responsible for the content on all 4 of the company's aggregator websites worldwide (niche search engines and real estate portal websites in +45 countries)Hard skills:- Project management and collaborating with different stakeholders simultaneously - Defining, executing and monitoring quarterly goals (OKRs)- Creating and maintaining a streamlined calendar that keeps the team on track- Liaising with other teams in order to optimize processes and strategies, and make informed decisions- Collaborating with Sales on different projects to achieve common goals and increase conversion rate - Comprehensive KPI analysis to monitor goals, and undertake corrective actions if needed- Market research to identify new clients and key account managementSoft skills:- Strong emotional intelligence. and show empathy in all interactions with colleagues and stakeholders- Able to juggle responsibilities and prioritize workload- Not afraid to take on new challenges- Agile mindset -
Team Lead Emea, Usa And Canada & Content Analist For France And BeneluxLifull Connect Jun 2014 - Mar 2022Madrid Area, Spain- Key account management of Lifull Connect’s clients in France and the Benelux. Previously also in the United Arab Emirates and South Africa. - Team management overviewing a team of 5 Content Analysts responsible for EMEA, USA and Canada-markets- Partnership Portfolio | Management of operations and existing client relationships, including consulting by analyzing the business needs of key clients, offering exceptional customer services in French, Dutch, English & Spanish- Online traffic analysis and improvements based on metrics and KPI’s (Google Analytics + Webmaster Tools) -
Consular AssistantMinistry Of Foreign Affairs, Embassy Of Belgium Uk Apr 2007 - May 2014Londres, Inglaterra, Reino Unido- Assisting, advising and guiding Belgian nationals in the United Kingdom in all consular fields, i.e. in civil, social welfare, judicial, medical and immigration matters- Dealing with inquiries, problems and complaints of a diverse range of customers via face to face meetings, by mail, email and phone in English, Dutch and French on a daily basis - Managing registration demands, applications for travel/identification documentation and other official paperwork, document authentication and citizenship requests
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Language Teacher (Gcse And A-Level Equivalent - French)Institute Wico Lommel Feb 2007 - Mar 2007Belgium
Ellen S Education Details
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Cum Fructu -
Cum Laude -
Cum Laude
Frequently Asked Questions about Ellen S
What company does Ellen S work for?
Ellen S works for Lifull Connect
What is Ellen S's role at the current company?
Ellen S's current role is Team Lead Content & Validation | Content & Source Management.
What schools did Ellen S attend?
Ellen S attended University Of Antwerp, University Of Antwerp, University Of Antwerp.
Who are Ellen S's colleagues?
Ellen S's colleagues are Ana Luísa De Sousa, Atip (Boy) Kantajai, Aleix Cabanach Martí, Juan Sebastian Rendón Arbeláez, Carmen Mora, Aitor Alzola, Martina Gatica Silber.
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