Ellen Santos's Location
Central Luzon, Philippines, Philippines
About Ellen Santos
Food and Beverage
Ellen Santos's Current Company Details
Belleview Restaurant
Waitress at Norwegian Cruise Line Holdings Ltd.
Ellen Santos Work Experience Details
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WaitressBelleview Restaurant Mar 2020 - PresentCape Breton, Nova Scotia, Canada
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WaitressNorwegian Cruise Line Holdings Ltd. Oct 2013 - Jun 2021United States -
WaitressNorwegian Cruise Line Holdings Ltd. Oct 2013 - Nov 2018New YorkGreet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials.Offer menu recommendations upon request. Up-selling additional products. Take accurate food and drinks (wines, beers and cocktails) orders, using a POS ordering software, order slips or by memorisation. Check customers’ IDs… Show more Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials.Offer menu recommendations upon request. Up-selling additional products. Take accurate food and drinks (wines, beers and cocktails) orders, using a POS ordering software, order slips or by memorisation. Check customers’ IDs to ensure they meet minimum age requirements for consumption of -alcoholic beverages. Communicate order details to the Kitchen Staff. Serve food and drink orders. Deliver checks and collect bill payments. Provide excellent customer service to guests.Make sure to provide an excellent service to the guests. Show less -
Restaurant SupervisorTokyo-Bubble Tea Jul 2011 - Oct 2013Tomas Moratho Quezon City PhilippinesOversees and supervise daily operation of the restaurant.Prioritise, schedule, assigns, trains, review and evaluate restaurant staff. Participate with operation management team to originate, plan, develop and implement long and short term goals.Develop and implement advertising and marketing strategies for restaurant.Ensure the overall quality of food (appearance, completeness and palatability)Helping with training and development of the staff. Handling complains (both staff… Show more Oversees and supervise daily operation of the restaurant.Prioritise, schedule, assigns, trains, review and evaluate restaurant staff. Participate with operation management team to originate, plan, develop and implement long and short term goals.Develop and implement advertising and marketing strategies for restaurant.Ensure the overall quality of food (appearance, completeness and palatability)Helping with training and development of the staff. Handling complains (both staff and customer).Ordering restaurant stocks. Oversees restaurant reservation, conduct customer to their table and issue instruction to the wait staff and kitchen. Show less
Ellen Santos Education Details
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Wesleyan University - Philippines89%
Frequently Asked Questions about Ellen Santos
What company does Ellen Santos work for?
Ellen Santos works for Belleview Restaurant
What is Ellen Santos's role at the current company?
Ellen Santos's current role is Waitress at Norwegian Cruise Line Holdings Ltd..
What schools did Ellen Santos attend?
Ellen Santos attended Wesleyan University - Philippines.
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