Ellen Da Silva Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

• Understanding CRM/Salesforce and all related workflows• Creation of client agreements and schedules based on approved templates• Producing accurate contract drafts for approval and distribution• Following up on existing contracts for completion• Maintaining CRM/Salesforce records with close attention to detail and accurateness, as these are the basis for revenue forecasting/budgeting, invoicing, project management, and software license creation• Creating Sales Orders for Finance to be able to process and print invoices• Creating software license records and managing licenses for all products and clients• And other duties as assigned

Calgary, Ab, Canada

Calgary, Alberta, Canada

• Act as a liaison between SAIT and BA students to organize engagement activities for 300+ students.• Collaborate with supervisor and fellow leaders to create content, events that help enhance students’ journeys at SAIT.• Collection of participation data for all activities and events.

Calgary, Alberta, Canada

• Supported the management and maintenance of the quality management system.• Monitored the internal and external audits, investigating, identifying causes of deviations, supporting analysis of causes and setting deadlines for the correction of misalignments.• Supported the development and implementation of production control plans, including the creation of work instructions and the procedure to streamline the workflow.• Trained employees in quality management tools.• Prepared presentations, actions and reports for meetings.• Implemented the "5S" Quality Program.

• Developed control sheets for production management.• Executed the planning, control of production, control of raw material stocks and finished products.• Launched and managed data in the SAP PP System.• Prepared presentations and reports for meetings.• Supported the management and maintenance of the Quality Management System.

• Supported the management and maintenance of the integrated management system (quality, environment, health and safety).• Elaborated the planning of internal and external audits.• Prepared presentations and reports for meetings.• Trained employees in quality management tools.

• Supported the management and maintenance of the quality system, environment, health and safety.• Prepared actions and reports for meetings.

• Performed administrative activities in the occupational safety sector.• Monitored safety indicators.• Prepared actions and reports for meetings

• Performed administrative activities in the logistics area.• Managed spreadsheets for inputs, machines and equipment.• Prepared presentations and reports for meetings.

Diploma, Business Administration

Activities and Societies: Additional certifications acquired during the course: - Lean Six Sigma Green Belt - Lean Six Sigma Yellow Belt.

Bachelor Of Business Administration - Bba, Business Administration

Postgraduate, Production Engineering

Mba, Strategic Business Management