Ellen Sinclair Email & Phone Number

Easton, Pa

Bethlehem

Reconciling incoming cash from various avenues to hospital accounting figures.

3435 Winchester Rd., Allentown, Pa. 18104

Generate and edit claims being sent out, handle transfers & refunds for patients and insurances, Website Administrator, research EOB's from insurances, add staff and non staff physicians to system, close daily and monthly receipts, research timely filing, add payment types and service codes, add secondary insurances.

Responsible for the accurate and timely processing of medical claims payments, claims denials, and adjustments to patient accounts. Resolve customer concerns in a professional manner adhering to regulatory requirements and company policy.Post manual and electronic claims paymentsGenerate and review reports to ensure transaction accuracy and identify outstanding balances Research and resolve credit balances and suspense reportsAnalyze and make necessary corrections to unallocated paymentsPrioritize and promptly resolve issues with patient claims to customer and company satisfactionProvide support to other team member to ensure high level customer service and achievement of company goals

Deposit Operations; Provide administrative and operational support to branches and internal departments to ensure customer satisfaction with bank’s services and compliance with regulatory requirements.Responsible for complete and accurate commercial account documentation Review Regulation D reports so that customers stay within guidelinesResolve customer checking issues in a sensitive and professional mannerEnsure commercial and personal accounts meet and operate within Federal banking guidelinesReconcile Federal Reserve Bank inclearing ledger accountImplement new products and proceduresCross-trained and supported as need other bank departments: electronic banking, loans, savings and IRAs, and in-clearing Quickly learned and mastered new banking systems and procedures with each successive bank takeover while maintaining high level of customer satisfaction