Ellen Smith Email & Phone Number

Brandon, Manitoba, Canada

• October 2016- October 2023 Account Manager • 2-time Annual Summit Winner; 9 time quarterly award winner• Provides a broad range of analytical and/or process support, research, and execution on projects and special initiatives. • Reviews and provides reporting and operational analytics • Contribute to, support, and prioritize comprehensive, efficient, and accurate processes to meet and exceed business/client needs and requirements • Conduct meaningful qualitative /quantitative research and data analysis, and obtain/share internal and external data and best practices• Assist in conducting value-added business analysis, insights, and recommendations to support business unit/client endeavors• Contribute to various operational activities and processes as assigned • Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate • Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area • Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists • Identify, recommend and effectively execute standard practices applicable to the discipline • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite • Engage customers in conversation to understand and meet their current and future financial needs by proactively providing them with advice/ products and services • Ensure necessary due diligence to support the accuracy of all customer transactions• Executes on work with some complexity; generally requiring short to medium-term focus (weekly-monthly) • Accountable for own work and effective coordination of processes and information across related teams Delivers on assigned initiatives / projects /programs with some direction from management

(Virden) Brandon, Mb

•Assist Manager(s), Commercial Banking in coordinating activities through the sales cycle and liaising with other units of CIBC as necessary •Assist with the execution of business development initiatives through contribution to the achievement of growth targets by identifying business opportunities and developing financing solutions to meet the needs of the client •Assist in analyzing business growth opportunities through comprehensive industry, client and prospect research •Prepare analyses in support of credit submissions including structuring and documentation •Interact with assigned clients as required to facilitate prompt response to questions, enquiries or issues in order to provide “best in class” service •Apply acquired industry/company knowledge to the development of client/prospect proposals for financial and strategic solutions to meet client needs•Participated and completed the Commercial Banking Development Program.

Winnipeg, Canada Area

• Data entry, journal entries, freight payables coding and entries.• Reconciling, managing and analysing data for national Chep program.• Various tasks involving entries, reporting and adjusting package products and nutrition entries corresponding with month end reporting, accruals and customer rebates.• Compiling and distributing daily and monthly reports for sales department.

Winnipeg, Canada Area

• Responsible for staff relief, filing, data entry, assisted with deposits, posting payments.• Accounts receivable and payable duties.• Reconciliation of outstanding bill backs.• Familiar with Lawson, Cognos reporting systems and I Access.

Responsible for staff relief, filing, data entry, assisted with deposits, posting payments.Accounts receivable and payable duties.Reconciliation of outstanding bill backs.Familiar with Lawson, Cognos reporting systems and I Access.; Responsible for customer service, quality control, reconcile cash intake.

Regina, Sk ; Winnipeg, Mb

Customer service, upselling, promotional items and features, product knowledge, cash handling

Regina, Saskatchewan

Responsible for customer billings, posting of timecards, handling of over flow phone callsProcess Deere and vendor warranty claims, maximize warranty claim recoveryOutside labour processing and posting; Assist with the pre deliver programDocument shipping and receiving of machines from factoryRelief of switchboard, organizing and filing monthly parts statements for all branches.Data entry, journal entries, payables coding and entries.; Responsible for general office duties, reception, payroll, customer billing, monthly statement, payables, deposits

Bachelor Of Arts; Xii Diploma, Economics; Managment

Education record

Education record