Ellen Webb Email & Phone Number

Cortland, New York, United States

Greensboro/Winston-Salem, North Carolina Area

Missoula, Montana

Emigrant, Mt

Provided administrative assistance to the Ranch Manager, the Gust Services Supervisor, the Maintenance Supervisor, and the Land & Livestock Supervisor by researching pricing and vendors for and placing special orders; collecting department specific data and creating and maintaining spreadsheets for data; assisting Guest Services Supervisor with taking calls from potential guests and answering questions, checking in arrivals, and handling payments from guests; took and published minutes for all operations meetings, Management Advisory Board (MAB) meetings and special neighborhood meetings as well as weekly reports; handled all incoming and outgoing mail and shipping; drafted letters and reports; scheduled appointments; managed ranch website and FaceBook page, email addresses, and other IT needs; managed all paper and computer data and record keeping systems and procedures; responsible for all accounts receivable and accounts payable; responsible for timekeeping and payroll; coordinated town trips for supplies and other needs; assisted Ranch Manager with the semi-annual preparation of MAB materials; coordinated and managed all communications systems including telephone, fax, USPS, UPS, FedEx, e-mail and the ranch’s two-way radios; and provided administrative support with personnel matters including handling paperwork and financial exchanges with employees for all check-in, orientation and manuals and check-outs, including firearms, housing and pet forms and related deposits and reimbursements.

Reported to and assisted as necessary Executive Director, Operations; Director, Sales and Marketing; Director, Environmental Affairs; Assistant Director, Reservations Sales, and provided secondary support to managers and supervisors comprising the general offices area; booked reservations requiring special attention (VIP, prize winners, employees); booked and followed through on group bookings for fam tours, press tours, and NPS special events/conferences, including reserving rooms, entering rooming lists, booking private charters, making dinner reservations, and ordering meal coupons; interacted extensively with other departments within the Company to book trainer housing, administrative travel, special reservations for contractors and employees, and to provide information about the four departments worked within; prepared phone and payroll reports; maintained personnel files and personnel information for Reservations Department; ordered office supplies; and, organized and maintained general offices area.

Ran daily reservation queries; assisted reservation agents with making reservations for Park guests; resolved difficult guest issues; provided guests with information about various packages provided by Xanterra and booked those packages; monitored reservation agents for accuracy, guest service, and adherence to company policies and procedures; guided agents toward reaching department and company goals

Answered calls for reservations throughout Yellowstone National Park; provided callers with accurate and up to date information about the entire Park; answered all questions posed by callers regarding lodging, camping, weather, road conditions, in-park activities, locations within the Park and all other manner of questions; recommended lodging, camping and activities as appropriate for each caller; and scheduled lodging, camping and activities for guests with the highest level of accuracy.

West Palm Beach, Florida Area

Assisted with all aspects of maintaining a law practice including, but not limited to, working up real estate files and preparing closing statements for real estate closings; drafting and preparing pleadings and correspondence; opening, closing and maintaining files; maintaining attorneys’ calendars; handling all aspects of accounts receivable, accounts payable and payroll (utilizing EFTPS); interacting extensively with clients, opposing counsel and court personnel; and perform all other general office duties.

West Palm Beach, Florida Area

Maintained attorneys’ calendars; implemented filing system and maintained all filing for shareholder; drafted and prepared pleadings and correspondence; acted as liaison between attorneys and client, opposing counsel and all court personnel; and answered phones.

Boca Raton, Florida

Assisted shareholder in firm by maintaining calendar, drafting and preparing pleadings and correspondence, and inputting of all attorney time for billing purposes; took responsibility as litigation department staff lead which consisted of assisting other litigation staff, keeping track of litigation staff hours and absences, acting as liaison between litigation staff and attorneys/administration, monitoring quality of work from litigation staff, maintaining master case list and master trial calendar for litigation department; and assisting three or more associates at a time when necessary.

Accounting

Activities and Societies: Theater, campus radio station, Dorm Council - treasurer, Student Council-Sr RepDJ on student radio station.

Paralegal Studies