Ellen Withers Email & Phone Number

Colchester, England, United Kingdom

Lawford, England, United Kingdom

Norwich, England, United Kingdom

Colchester, England, United Kingdom

Completing the Access to HE course to enable me to study the Paramedic Science degree in September 2021.

London, England, United Kingdom

Leading a team of Business Analysts on the Ki Programme.

Colchester, Essex, United Kingdom

- Brought in to drive the evolution of a Warranty Management product which uses artificial intelligence and machine learning to find savings and deficiencies in the way warranty claims are managed, whilst also improving consistency and speed. - Defined the Product Roadmap and delivery plan to ensure delivery of maximum value first.Identified automation.

Ipswich, United Kingdom

- Brought in to drive FCA compliance within Willis Towers Watson from a Cyber Security perspective. - Successfully delivered an internal access management project that mitigated the risk of a significant fine from the FCA, through fast and effective gap analysis of cyber security requirements.- Defined and established the Business Analysis function within.

Colchester, United Kingdom

- Brought in to standardise Business Analysis and Project Delivery (inc. people, process and technology) across the 150+ organisations that Towergate had acquired over two decades of Mergers & Acquisitions.- Quickly worked to understand the Towergate organisation's structure and motivations of the programme.- Created a Target Operating Model for the.

Colchester, United Kingdom

- Brought in to line manage all UK aligned IT BA’s such that the team could effectively support the business in the delivery of a multi-million pound portfolio of work, as well as establish a Business Analysis Practice within Hiscox Retail..- Member of the UK IT Leadership Team representing Business Analysis to senior Business & IT stakeholders.- Actively.

Colchester, United Kingdom

- Senior Digital Business Analyst and Product Owner for Hiscox Home and Small Business quote and buy web sites, working closely to steer delivery teams such that tangible business value was always delivered.- Owned the roadmap and prioritised backlog for these products, which saw an increase in conversion rates for Home Insurance of 12% and for Small.

Norwich, United Kingdom

- Worked directly with the Business Design Authority to ensure alignment both within the programmes, as well as across the portfolio.- Aligned three strategic partner programmes (with Barclays, HSBC and Santander) through the co-ordination of BA activity across each programme. Reduced resource and artefact waste through ensuring re-usability and a.

Norwich, United Kingdom

- Successfully delivered the ground-breaking Pay-As-You-Drive project, which was the first “black box” product in the UK car insurance market.- Delivered numerous IT infrastructure projects that eliminated technical debt and rationalised the “confused” systems architecture.- Identified numerous opportunities for simplification across Norwich Union’s.

Ipswich, United Kingdom

- Defined and maintained Warmfront’s portfolio of operational processes, including those for Survey Management. This resulted in numerous business performance gains including cost effectiveness, operational efficiency, user accessibility and customer experience.- Organised user acceptance testing, training and communication, ensuring that business.

Ipswich, United Kingdom

- Analysed and mapped customer facing processes for the whole retail and industrial and commercial businesses which enhanced the customer experience and reduced the cost to serve per customer.

Ipswich, United Kingdom

- Responsible for the design, build, test and support of Strata’s portfolio of Warehouse Management systems, used by major manufacturing and logistics organisations in the UK.

Bachelors Of Science, Paramedic, First Class With Honours

Access To Higher Education Diploma, Science, Distinction

9 Gcse'S, Gcse