Resident Assistant
Philadelphia, Pennsylvania, United States
▪ Develop community for 30-45 students a year, and worked with 7-10 staff members to help directly support 350+ residents a year▪ Address crisis situations for residents experiencing emotional/physical or mental hardship including situations involving alcohol/drugs and assault using de-escalation techniques and motivational interviewing ▪ Directly budget for, plan and lead 10+ community events a year for residents to support residents academically and socially, and bonding/professional development events for RA staff▪ Communicate with university leaders, supervisors, parents, public safety officers, other university offices/resources in an effective and professional manner, file required reports, and complete follow-ups▪ Assist Residence Life staff by working at a department reception desk to address housing problems and support parents/students who call the office