Connect Business strategy with technology strategy. Help keep the enterprise ahead of the industry trends and competition. Forging through compliance and healthcare interoperability as a Champion for ONC/CMS/HL7 projects such as Da Vinci and Argonaut. Champion for TEFCA and FHIR At Scale. Focusing on transformation of utilization management and the application of evidence based medicine.

Direct and Mentor staff with hands on contributions with ETL/ELT, DBA and Data Architects. MS SQL, DB2 and PostGres/GreenPlum. Custom data integration. Process definition for an Evidence Based Medicine company working with Untilization Management, Claims processing and Big Data Analytics.

Manage a Group of software developers, QA personnel and help desk staff for a commercial application sold to doctors’ practices, hospitals and clinics. Transitioning to new Allscripts ProPM and Allscripts ProEHR (MS SQL based) Legacy application is written in Progress 4GL and DB, uses ANSI X12 standards for insurance claims filing. Legacy product was one of 5 software applications sold by former A4 health systems. Each product was managed independently. The HMPM group was previously managed through the original owners, and was written for Michigan Insurance claims only. The product was then sold to other states, causing instability in the programs and the development team lacked organization of methodology and procedures. By instituting release management, QA processes, design methodologies and support policies and protocol, the product was stabilized. Now seeing legacy product throug EOL and transition customers and staff to new technologies and applications

Soup to Nuts management of the Healthmatics Practice Management and EMR application including Revenue Cycle Management and full suite of ANSI X12 EDI transactions for healthcare. Defined and selected non-regulatory enhancements, managed development, technical documenetation, QA, implementation, release management and support of application. Healthmatics PM (HMPM), A4 Health Systems’ practice management software application, was written on a Progress platform, where as the company’s other 4 products were all utilizing MS SQL and VB, C# environments. When industry changes had stretched the HMPM original design, the company decided to purchase another company that had a practice management application written in VB on MS SQL backbone rather than invest the time needed to revamp the Progress solution. As the focus was switched to the new product, I had the challenge of alleviating the many problems in application and still managing the changes required to keep current with industry mandates, complete the promised enhancements, correct all existing bugs and support the existing 350 customers to full satisfaction. This was to be done with %50 staff levels in development and support. I was able to increase customer satisfaction, stabilize the product, reduce the help desk call volume and changed the division from a losing department to a profit center. Again, when Allscripts purchased A4 Healthsystems, the HMPM division was left to total autonomy, staff reduced further. I increased billable hours at this point, as well as managed customer concerns about their situation with the product. We supported 200 customers on limited resources and continue to respond to industry changes. As we actively participated in upselling and converting customers to the new products, I championed employee development and team members were transitioned into new roles. At the end of the sunset process, 85% of the original customer base was retained.

Manage a Group of software developers, QA personnel and help desk staff for a commercial application sold to doctors' practices, hospitals and clinics. The application is written in Progress 4GL and DB, uses ANSI X12 standards for insurance claims filing. The product is one of 5 software applications sold by A4 health systems. Each product is managed independently. The HMPM group was previously managed through the original owners, and was written for Michigan Insurance claims only. The product was then sold to other states, causing instability in the programs and the development team lacked organization of methodology and procedures. By instituting release management, QA processes, design methodologies and support policies and protocol, the product was successfully stabilized within 1 year of my hiring, and is now sunset with 85% customer retention. As time demand for legacy PM product decreases, I am now involved as MS SQL DBA for clinical (EHR) module and conversions to MS SQL based Practice Management product.

3Ci (Critical Care Concepts Inc.) a specialty medical supply distributor, was acquired by Allegiance Healthcare. Rolled data and product lines to SAP from in-house systems. Pointed business decisions away from plans to roll into existing "box mover" business model, toward the decision to maintain a specialty distribution division. If that decision were not reached, Allegiance would have lost more than half of the customers and vendors they acquired, which would have been upwards of 14 million annually.; Merge with Compusense, then with Allscripts)Healthmatics PM (HMPM), A4 Health Systems' practice management software application, was written on a Progress platform, where as the company's other 4 products were all utilizing MS SQL and VB, C++ environments. When industry changes had stretched the HMPM original design, the company decided to purchase another company that had a practice management application written in VB on MS SQL backbone rather than invest the time needed to revamp the Progress solution. As the focus was switched to the new product, I had the challenge of still managing the changes required to keep current with industry mandates, complete the promised enhancements, correct all existing bugs and support the existing 350 customers to full satisfaction. This was to be done with %50 staff levels in development and support. I was able to increase customer satisfaction, stabilize the product, reduce the help desk call volume and changed the division from a losing department to a profit center. Again, when Allscripts purchased A4 Healthsystems, the HMPM division was left to total autonomy, staff reduced further. I increased billable hours at this point, as well as managed customer concerns about their situation with the product. We still support 200 customers on limited resources and continue to respond to industry changes.

Develop New custom GUI modules in Progress OE10 for medical supply manufacturer. Maintain and modify existing V8 Character modules. Analysis with informal spec. AIX Unix systems administration. Fill in for Windows network admin when needed. Implement EDI commerce and ISO certification system support. Follow FDA regulations.

Brought in for expertise in ANSI 837 insurance claims. Wrote code to generate EDI claims files for their DME claims

CQG: Commodity Quotes Graphics developed real time quote graphs data feed, displays and proprietary hardware / software which they leased to commodity brokerage houses as well as farmers and ranchers. As a member of a 5 peer IT department, designed, developed and implemented an in-house information and business process system for a company in its infancy. When the company was merely 5 months old, we were hired to position the company for "painless" and exponential growth. The goal was to be paperless in 5 years, which we accomplished in 4 and ½ years. The company grew from 5 customers when I was hired, to 8,000 in 3 years, while non-IT staff only grew from 8 to 200. After 5 years, the IT department, still only 5 members, was deemed un-necessary. The owner outsourced ongoing maintenance. When I left the company, the monthly revenue was 22 million dollars. WIS: World Information Systems had a successful Service Management system that they were selling to the transportation industry. However, they were interested in updating their technology and expanding their market. I was hired to design a new GUI interface using relational database and client-server platforms. I was given a 3 million dollar budget over 4 years to accomplish the task. I then built development partnerships with our future customers and participated in sales demonstrations and marketing presentations. The application is now as viable a solution for construction companies, train yards, hospitals, property managers and municipalities as it is for trucking companies.Vitamino: involved in creating on-line application and web site for a new multi-level marketing company. We anticipate being able to sell the application to other MLM's, or, operate our database as an ASP.

New Product Sales Meeting: Presentation on new Product Line sales analysis tools and accessibility by sales reps. 1995 Worldwide Progress Users Conference, Presented use of the Progress DB with large user counts, referring to a project that accomplished the first 1000 concurrent user implementation of a Progress DB and application.1996 Worldwide Progress Users Conference, Hosted break out discussion on Object Oriented analysis and design techniques. 1997 SEPUG Users conference: Object Orientation and Progress Relation Database. Demonstration on how to use Object Oriented Analysis and Design Techniques and how to translate them to a relational DB/ 4GL implementation. WIS Annual Users Group Conference: 1996: Conducted interactive session with existing customers to exchange new product concepts and design ideas. 1997: Workshop on Tire Tracking techniques and benefits to the trucking industry 1998: Demonstration of new "ShopPro" (project name) product, share visions for completed product. 1999: Unveil "CONTROL" product (product name of "ShopPro" project)

3Ci: Critical Care Concepts Inc, originally formed through an investment group buying 17 separate small specialty distributors service the respiratory healthcare field. None of the 17 companies had an IT department, and were not experienced in large company information needs. After they brought the 17 separate companies on-board, I was hired to create a formal IT department and merge the mix of manual and small standalone databases into a central company ERP environment (with application extensions for all company functions), utilizing EAI practices. I enlightened the former company owners, which remained on-board as officers, how to interact with an IT department, instructed recruits from other departments in project management and development methodologies, as well as educated the department heads about resources the IT department provided. The IT team helped to develop the company into one that would be purchased by a 48 billion dollar a year healthcare corporation in 3 years.;

"The specialty distributors' data";"Internal Development protocols and procedures";"How Management can effectivley use IT"

With an inherited staff of people from varied non-IT backgrounds, taught and implemented proper IT practices for a specialty medical distributor. Document, teach and implement formal IT procedures, SDM (adaptation of Prescot Development Methodology) and Project Management for this medical supply distributor. Oversee, with hands on participation, development of business applications, and business processes. Educated the CEO, CFO and COO on using the IT department as a full resource, and how to interact with the department.Complete requirements analysis, design specifications, and data models (logical and physical). Managed integration and implementation. Forecasted, budgeted, planned, managed and executed projects. Investigated and present technical and business options. Guided Web site design and e-commerce development. Responsible for staff evaluations and mentoring. Company was originally Critical Care Concepts Inc (CCCI) - which was acquired by Cardinal.

With an inherited staff of people from varied non-IT backgrounds, taught and implemented proper IT practices for a specialty medical distributor. Document, teach and implement formal IT procedures, SDM (adaptation of Prescot Development Methodology) and Project Management for this medical supply distributor. Oversee, with hands on participation, development of business applications, and business processes. Educated the CEO, CFO and COO on using the IT department as a full resource, and how to interact with the department.Complete requirements analysis, design specifications, and data models (logical and physical). Managed integration and implementation. Forecasted, budgeted, planned, managed and executed projects. Investigated and present technical and business options. Guided Web site design and e-commerce development. Responsible for staff evaluations and mentoring.

Hired to drive the development of a new generation of maintenance management software. Managed project tasks, budget and resources. Facilitated analysis and design discussions. New product designed and written from scratch using GUI and client server technologies. Application involves Asset management, shop scheduling and management, inventory, purchasing, warranty, failure analysis, lease and operational cost analysis, logistics, on top of the usual company, customer, vendor requirements. Duties include contact with customers and development partners, programmer supervision and scheduling, requirement definition and analysis, writing design specification, Database Administration, orchestrating deployment and other miscellaneous tasks that come with the territory. Application to be deployed on Windows/NT clients using UNIX or NT servers, utilizing LAN/WAN infrastructure. Citrix / MetaFrame for thin client on WAN.

Hired to drive the development of a new generation of maintenance management software. Managed project tasks, budget and resources. Facilitated analysis and design discussions. New product designed and written from scratch using GUI and client server technologies. Application involves Asset management, shop scheduling and management, inventory, purchasing, warranty, failure analysis, lease and operational cost analysis, logistics, on top of the usual company, customer, vendor requirements. Duties include contact with customers and development partners, programmer supervision and scheduling, requirement definition and analysis, writing design specification, Database Administration, orchestrating deployment and other miscellaneous tasks that come with the territory. Application to be deployed on Windows/NT clients using UNIX or NT servers, utilizing LAN/WAN infrastructure. Citrix / MetaFrame for thin client on WAN.

Manage 3 different application teams (Decision support system; Inventory/Distribution and MRP, Asset tracking and servicing). Trained support personnel and maintenance programmers. Planned and budgeted development of Sales Settlement system using Sybase, Powerbuilder and 'C'/'C++'. All applications were in production on HP9000 series HPUX machines. Consulted to systems programming team as PROGRESS DBA and UNIX systems administrator. Perform employee evaluations and review with mentoring and setting career goals, including facilitating steps for completing goals.

When Pepsi picked up the bottling and distribution of several new products (Lipton, Ocean Spray, Starbucks, Aquafina and Allsport lines), they chose not to incorporate them into their existing core products distribution system. I was hired to implement the MFG and distribution software for their new lines, which produced approximately 200 million dollars in sales annually. Mission accomplished early, and 40% under budget. Due to the success, they to considered moving the core products into the new products system.

regular contributor to "Progressions" publications. Article Titles: "Progress for 1000 users"; "Thinking Objectively"; "A System for System flags"; "Automating Progress DBA functions" (provided real Unix scripts)1999 - Critical Care Concepts, Inc. Corporate publication: "Utilizing your IT resources"; "What you should know about DB design"; "Policy and Procedures for IT"

Analyze, design and lead technical direction and development of Cruise Reservation and Convention management software. Development on SCO UNIX in PROGRESS 4GL for large systems. Lead team of 6 programmers, mix of novice andveteran Progress programmers, writing specs and supervising development. Upheld practices of data normalization, modularity and code reusability, converting some older large modules into single function modules. Fostered attitude to opt for the best solution rather than the quick patch. Guided benchmark and Tuned database for cruise reservation system for 1000+ users using C like scripting language (EMPOWER by Performix) on SEQUENT Symmetry box with multi-volume, disk striping technology as well as multi-server distributed database test. This had been the largest benchmark done with a PROGRESS application at the time. Client user bases ranged from 3 to 1000.

As a member of a 5 person, self-managed in-house programming team, responsiblefor the analysis, design, development and installation of multiple UNIX/PROGRESS based application systems. Physical environment contained TCP.IP network from DOS workstations to ARIX UNIX mini host. The PROGRESS database was implemented in a distributed, multi-volume format. Heavy use of UNIX tools. Also developedspecialized databases in dBase and Clipper for miscellaneous functions,transferring data between systems over LAN connections. Created enterprisemodel (operation analysis) of entire company to clearly point out problems and impact of changes to the system. CQG had become a "paperless" society within 5 years of hiring the MIS staff.

Engineer's aid for development of computerized project progress and material tracking system (feature/structure/portion) to be installed in field offices of Glenwood Springs Canyon I-70 project as a pilot for statewide use. Programs were developed in R-Base and Knowledgeman for DOX and Xenix PC's. Wrote and integrated an interface for contractor pay estimates and check request with the

Seasonal job. Hired to automate ticket sales office and manage sales staff in automated environment. Analyzed and designed business procedures and automation of tickets sales, balancing and auditing ticked windows, ticket stock inventory control and POS terminal integration for credit card purchases using Paradox RDBMS tools on DOS PC network.