Ellen Bui Email & Phone Number

Vancouver, British Columbia, Canada

- Coordinates and administers the daily and weekly cycle counts at each warehouse - Adjusts inventory based upon thorough analysis and understanding of cycle count results - Assists the production team in investigating the root cause of failing work orders and reconciling material inventory to process work orders accordingly - Identifies transactions that require investigations and carries out investigations to maintain inventory accuracy. - Liaise with internal stakeholders to report anticipated or current stock shortages that may affect operations - Processing inventory adjustment requests per direction provided by the Inventory Analyst or Inventory & Scheduling Manager - Ensuring proper setup in the ERP system for external cold storage as needed - Maintains proper setup of WMS location master - Prepares WMS location barcode/labels, coordinates with warehouse teams as needed - Supports physical inventory counts and performs other duties as assigned

Vancouver, British Columbia, Canada

- Analyzed inventory data with 3PL software to ensure stock availability in all warehouses in Canada and USA to meet the demand and optimize inventory levels.- Oversaw purchase orders allocation and addressed past due shipments, resulting in the reduction of overdue deliveries and procurement expenses.- Conducted root cause analysis on inefficient processes such as shipping lead times and implemented new procedures that improved supply chain metrics.- Generated reports on shipping lead times and held discussions with suppliers and forwarders to optimize the shipping process, aiming to expedite container arrivals. We successfully conducted a new production line with our suppliers to shorten the production time and collaborate with forwarders to enhance the shipping service and reduce the shipping cost 25% compared to previous year.- Managed shipping ocean containers from suppliers to multiple regions (North America, Australia, Korea, Japan, and China) while adhering to custom regulations.- Developed collaborative relationships with transportation companies and negotiated contracts to obtain the best possible pricing and terms.- Planned delivery schedule and collaborated with warehouse coordinators to dispatch inbound/outbound shipping orders and streamlined departmental tasks to reduce processing time.- Managed inventory transfer flow between warehouses and resolved discrepancies.- Managed CHEP pallet inventory by ordering and reporting weekly to reduce the renting cost.- Performed logistics administrative duties, including establishing delivery schedules, verifying shipping invoices, and reconciling monthly inventory.

Richmond, British Columbia, Canada

- Coordinated and oversaw the day-to-day management of inventory and logistics, resulting in a 10% reduction in stockout instances and a 15% increase in inventory accuracy.- Served as the first point of contact for customers regarding orders, pickups, and deliveries, achieving a 95% satisfaction rating from customer surveys.- Provided excellent customer service by consulting with clients on their needs and educating them on various products, resulting in a 25% increase in customer retention.- Assisted with budget planning for large orders, resulting in a 10% reduction in operational costs and a 20% increase in on-time deliveries.

Ho Chi Minh City, Viet Nam

- Managing digital sales channels, including Facebook and websites.- Offering banking products such as credit cards, loans, savings, and insurance via phone.- Collaborating with other departments to evaluate customer credit applications.- Generating monthly sales reports for the ANZ Contact Center Department.- Organizing sales workshops for new employees.

Certified Supply Chain Professional - Cscp

Master'S Degree, Global Management, 3.67/4

Graduate Certificate, Professional Communication Management

Bachelor'S Degree, International Economics, 3.4/4