Ellen Dickerson, Pmp Email & Phone Number

I have twenty-two + years of experience working with IT technology solutions in Government. I have consistently demonstrated results driven performance in resolving critical business problems in IT.Areas of Expertise:• Project management;• Business and system analysis;• Technical, functional and training documentation;• Staff management, leadership, coaching and training;• Cross departmental team building;• Client relationship management;• Resource management.Experience with and understanding of:• PMI project management body of knowledge areas;• Project life cycle;• Software development lifecycle (SDLC), including facilitating, gathering, documenting and analyzing business and technical requirements; • Creation of business requirements documents, user requirement specification and functional requirement specifications;• Business processes and enterprise interdependencies;• Agile release management;• IT service management and Information Technology Infrastructure Library (ITIL);• Incident, service request and change management procedures.

Listed skills include Business Analysis, Program Management, Project Management, Sdlc, and 15 others.