Company overview: Vattenfall is one of Europe’s largest energy companies with annual sales of $19.5 billion and 28,400 employees in 8 countries. It operates in all segments of the value chain and serves 11.5 million customersBusiness Unit overview: Consumer Sales Nordic serves 1.3 million consumers and small businesses with electricity and other energy solutionsRole: Hired to be 1 of 9 Directors for the Consumer Sales Nordic Business Unit (BU), a part of the Vattenfall Group Management Team which includes 1% of all employeesTo reach the BU’s strategic objectives, collaborated with the BU Directors to design a new operating model and set performance targets. Facilitated sales activities that achieve short and long-term customer growth and profitabilityAs Director of Customer Insight, managed an international team of 10 data scientists who advised the BU and increased the effectiveness of sales, marketing, and customer service activities via sophisticated analysis of customer data Introduced a scalable Customer Lifetime Value model to enable value-based campaign selection and resource allocation. Streamlined customer experience measurements to concentrate on drivers of satisfaction

Company overview: Please refer to the Vattenfall description aboveRole:Served the Board of Directors, CEO, and the Executive Group Management (EGM) with: development of the Group Strategic Direction playbook, presentations and decision-making tools, and group-wide project leadershipGroup Strategic Direction playbook: Visited power plants, sales offices, and trading floors in Sweden, Finland, Germany, and the Netherlands. Aligned corporate portfolio strategy and targets with divisional plans and forecastsPresentations and decision-making tools example: Produced materials for 11 hours of workshops with the CEO and EGM. Facilitated discussions that formulated Vattenfall’s 10-year vision and strategic objectives based on its stated mission. Created the CEO’s presentation for articulating the new vision and strategy on his company-wide tourProject leadership example: Led the Chief Procurement Officer and 5 Directors responsible for $4.7 billion in annual purchasing to identify 10% savings potential via business interfaces, centralized purchasing, and efficient processes

Company overview: Bain & Company is one of the world's leading management consulting firms that advises executives in 34 countries on the full spectrum of business issuesRole:Resolved critical issues facing international private equity and corporate clients on 24 unique cases (during entire tenure at Bain, including pre-MBA positions listed below). Focused on consumer products and services, technology, and retail sectors. Awarded business school sponsorshipPrivate equity example: Forecasted the growth of probiotics in Asian consumer markets for a leading Nordic firm with net asset value of $23.6 billion. Presented conclusions and directly influenced the investment team’s decisionCorporate client example: Determined the course of action for 4 product families in a multibillion-dollar semiconductor company. Impacted corporate portfolio strategy thereby reducing operating expenses by $80 millionCharitable involvement: Spearheaded Bain Stockholm’s inaugural community service day and inspired 20 staff to volunteer. Served on Bain San Francisco’s leadership team and raised $1.25 million in 3 years for the United Way

Please refer to the Bain & Company Consultant description above

Company overview: Good Morning America is the daily morning news-talk program that is broadcasted nationally on ABC News. ABC News is one of the largest US television news networksRole: Hired to direct and broadcast First Lady Laura Bush’s national literacy campaign, “Book Drive America”Coordinated city-wide book collections in Philadelphia, D.C., Chicago, Boston, and Detroit. Managed 5 teams of 10 people in each city. Produced national news that covered the distribution of 250,000 books to children

Company overview: Paige Poulos Communications is a boutique public relations firm specializing in the international wine industryRole: Cultivated relationships with wine industry media across formats. Created tailored marketing materials and achieved optimal publicity for prominent French, Spanish, Australian and American winery clients

Company overview: Le Cordon Bleu and L'Ecole Ritz Escoffier are premier culinary institutions that award internationally recognized certificates and diplomasRole: Alongside renowned French chefs, presented live culinary training and French/English translation to international clients