Ellen Eck Email & Phone Number

Worcester, Ma, Us

Worcester, Ma

• Supervise Academic Affairs staff to ensure the accuracy and integrity of records, registration, degree progress, examinations, and graduation for approximately 5,500 students enrolled in the Graduate School’s master’s, doctoral, and graduate certificate programs in more than 50 disciplinary fields.• Maintain the Graduate School Bulletin to reflect the implementation of new policies or procedures.• Assist the Dean and the Executive Committee in the review of new degree programs to assure compliance with Graduate School requirements.• Resolve problems regarding all aspects of student academic performance and degree progress in consultation with faculty, departmental staff, other Graduate School deans, the University Registrar, and other university officials as appropriate.• Act as Investigative Officer concerning alleged violations of academic integrity by doctoral students; serve on Honor Council committees that hear academic integrity allegations brought against master’s students.• Work with Student Health, Counseling and Psychiatric Services, and the Academic Resource Center regarding graduate students with physical or mental health crises.• Collect enrollment and other statistical data on students and faculty, prepare periodic reports for both internal and external audiences, and develop and use information system mechanisms to monitor such essential functions as student degree progress and graduation clearance.• Act as a Deputy Title IX Coordinator for the university, serving as the point of contact for cases involving graduate students.• Serve on standing and ad hoc university committees to represent the interests of the Graduate School and its faculty and students.

Cambridge, Ma

(Promoted from Assistant Registrar for Student Academic Services in February 2014.)• Managed the student credentials team, which oversees enrollment and degree verifications, transcripts, diplomas, and maintenance of student records.• Led the 22-week integrated systems testing for the new student information system implementation project and assisted with critical configuration of the new system.• Acted as the Product Owner during Grading, Curriculum, and Degree Audit development and enhancement.• Oversaw the timely creation of the annual schedule of classes. • Advised students, staff, and faculty on academic policy and procedures.• Managed the grading process for faculty, including a course-by-course grading basis review and analysis of final grades submitted to ensure compliance with school policy.• Implemented an online grading system to replace a cumbersome, time-consuming paper process.• Monitored academic progress (degree audit, semester and yearly credit requirements).• Drafted the academic calendar to ensure compliance with university and accreditation requirements.• Coordinated the degree clearance process and diploma distribution for graduation.• Collaborated with the Dean of Students Office in preparation for new student orientation/registration clearance.

Cambridge, Ma

• Oversaw operations of Student Affairs Office, which administers five undergraduate programs and four graduate programs.• Maintained student records; tracked degree progress; coordinated degree completion (application, defense scheduling and paperwork, thesis submission, degree audit).• Managed undergraduate advising; advised students (current and prospective), faculty, and staff on academic policy.• Administered three Committees on Undergraduate Studies and two Committees on Higher Degrees. • Assisted with the reaccreditation process.• Oversaw the development of new graduate and undergraduate student databases to track student progress and graduate financial aid.

Washington, Dc

(promoted from Assistant Director in June 2006)• Managed enrolled student services, which served over 4,000 graduate students in more than 40 programs; supervised two full-time employees and three graduate assistants.• Maintained graduate student records. • Advised students and faculty on academic policies and procedures; implemented and enforced Graduate School academic policies including those concerning registration, degree program requirements, transfer and advanced standing, and leaves of absence; placed and removed registration blocks; monitored degree progress.• Prepared reports on matriculated students for the Dean, departments, and external surveys.• Organized yearly commencement ceremony.• Served on the design team for admissions/registration/academic records as part of the student information system replacement project.

Mpp, Public Policy

A.B., Political Science