Ellen Ferrante Email & Phone Number

Washington Dc-Baltimore Area

• Web content development, including feature stories and podcast scripts/narration, for DOJ client.

• Content strategy and writer/editor and website user experience for projects supporting the HHS Office of the Assistant Secretary for Public Affairs Digital Communications Division (ASPA Digital) and DHS U.S. Citizenship and Immigration Services. • Support MetroStar Corporate Marketing Team by editing public-facing company website content, blogs, and press releases.

Alexandria, Virginia

• Edited in-depth technical documentation on USPTO-automated information systems (AISs).• Managed SharePoint sites for documentation repository and shared workspace. • Compiled project status reports using CA Agile Central (Rally) to highlight team accomplishments, issues, and risks.

Washington D.C.

• Facilitated and organized USDA Communities of Practice (CoPs) to support data-driven culture at USDA and data analytics activities as part of the Centers of Excellence (CoE) model designed to accelerate IT modernization across federal agencies.• Developed and formatted email and intranet content to promote and educate key stakeholders on data-focused training, data dashboards, data assessments, policies, and processes. • Wrote content for USDA Blog to publicize data analytics accomplishments.

Chantilly, Va

• Collaborated with corporate functions and program managers to develop and launch company-wide internal communications strategies and tactics to engage on and off-site employees with company news, events, and culture.• Wrote all-employee messages on behalf of the CEO and executive leadership.• Wrote and reviewed corporate intranet content and promoted via multiple communications channels to employees.• Wrote and distributed weekly employee newsletters.• Represented Engility at large trade shows, such as AUSA and Sea-Air-Space Exposition, and company events.

• Wrote, edited, and designed reader-friendly print and electronic documents for the FDA Center for Drug Evaluation and Research (CDER), including: SOPs, training procedures, and in-depth project status reports.• Developed and launched an internal communications strategy to connect the FDA CDER scientific community with IT support, which includes producing the following deliverables: two strategic communications plans, target audience analyses, audience surveys, email blasts, intranet content, informational postcards, fact sheets, and organizing logistics for the “Tech Talks” event series.• Edited articles for submission to scientific academic journals.• Developed and presented a Prezi tutorial class.Awards• 2016 “Outstanding Support and Commitment to Excellence” Award• 2014 "Silver Award of Excellence" for High Quality Support and Outstanding Customer Service• 2013 "Silver Award of Excellence" for High Quality Support and Outstanding Customer Service• 2013 Employee of the Year Nominee

• Promoted awareness of high-profile science research by interviewing scientists and academic researchers and writing easy-to-understand articles for a public audience (articles published on livescience.com).

Washington D.C. Metro Area

Web content writing, editing, and production at the following organizations:• AMERICAN PSYCHOLOGICAL ASSOCIATION (APA) • TRANS-MANAGEMENT SYSTEMS CORPORATION • CEB (CORPORATE EXECUTIVE BOARD)

Arlington, Va

• Prepared Dr. Nathan's poetry and short story submissions to send to literary publications.• Provided feedback on poetry and short stories written by Dr. Nathan.

Arlington, Va

• Promoted awareness of high-profile research news by interviewing scientists and academic researchers and writing easy-to-understand articles for a public audience.• Wrote a total of 29 feature articles and press releases published on nsf.gov and/or livescience.com.• Managed logistics for weekly article submissions to livescience.com; edited articles to ensure readability for non-scientists; compiled supporting multimedia.• Selected scientific news stories from press releases, journals, and other sources for entry in the Science360 News Service (news.science360.gov).• Wrote script and narrated a video on childhood cognition; wrote an accompanying article for nsf.gov.

Fairfax, Va

• Wrote and edited website marketing content.• Presented study abroad opportunities to students and faculty at GMU classrooms and represented CGE at university venues.• Panel Speaker for “Life After Study Abroad” Conference, Washington Area Study Abroad Network, The George Washington University, Washington, D.C., 2010.

Fredericksburg, Va

• Crafted a marketing plan to promote study abroad and expand the international community at UMW.• Revised and expanded a 20-page handbook for international students.• Advised students through the study abroad process.• Represented UMW at education abroad fairs and university functions.

Arlington, Va

Ballston Partnership was a public-private partnership responsible for developing and enhancing the Ballston and Virginia Square Metro station areas in Arlington, VA. It was a precursor to the Ballston Improvement District (BID). As a student, during summer and winter breaks, completed the following:• Wrote over 20 articles on local businesses, events, and programs for newsletter.• Researched county archival records and conducted interviews for a Washington Business Journal supplement in honor of the Ballston Partnership 20th Anniversary. • Compiled public press releases for distribution to local media outlets.• Managed information desk at community venues, including a weekly Farmer's Market and monthly Art Market.• Trained summer employees.

Master Of Arts, English

Winter Break Study Tour in Egypt: Texts in Global Studies (2010)

Bachelor Of Arts, Cum Laude, English

Activities and Societies: National Society for Collegiate Scholars; Staff Reporter, UMW Student Newspaper; International Friendship.

Semester Study Abroad In Ireland, Spring 2008, Literature