Ellen Frank-Miller, Phd Email and Phone Number

WORC envisions a thriving economy where every worker has a job worth having. We empower impact investors and their portfolio companies to leverage the hidden asset at the bottom of the org chart for superior business results and high-quality jobs for workers.If you’re not strengthening your workforce, the science is clear – you’re leaving money on the table. A stable workforce is a chronically underutilized engine to achieve outsized financial and impact results. WORC helps leading… Show more WORC envisions a thriving economy where every worker has a job worth having. We empower impact investors and their portfolio companies to leverage the hidden asset at the bottom of the org chart for superior business results and high-quality jobs for workers.If you’re not strengthening your workforce, the science is clear – you’re leaving money on the table. A stable workforce is a chronically underutilized engine to achieve outsized financial and impact results. WORC helps leading private equity firms and their portfolio companies unlock this value.We conduct original research with philanthropic support (Ford Foundation Mission Investments team, Innovation Resource Center for Human Resources) and impact measurement/program evaluation in partnership with nonprofits across the country.Our statistically-validated, science-backed diagnostics include:► The Employee Impact Index (TM)► The Ownership Impact Index (TM)► The Supervisor Ownership Assessment (TM)► The Worthwhile Jobs Index (TM)www.WORCimpact.com Show less

Led grant-funded studies related to managerial practices that improve the financial stability of frontline workers with an emphasis on small to mid-sized businesses and case study research methods. Maintained relationships with funders and managed a staff of six researchers; mentored graduate research assistants.

Conducted qualitative research for a range of private sector clients

Led teams conducting qualitative and quantitative research projects geared toward helping companies use design-thinking to innovate market offerings. Managed project teams, conceptualized project goals and research strategies with clients, developed research instruments, performed analyses, created conceptual frameworks from findings, provided insights on opportunities for innovation, wrote reports, and presented findings to clients.

Expertise in issues facing low-wage workers and their families; job quality in low-wage employment; the impact of employers' business strategies on vulnerable employees; employment challenges of families in poverty. Dissertation title: How Does It Fit? Department Stores' Brand Images, Managers' Perceptions, and Opportunities for Older Workers

Master's-level course in research methods

Provided technical assistance on research methods and data analysis to grantees of a multi-billion dollar charitable foundation. Conducted training and developed resources on social science research methods and data analysis, provided strategic guidance on social impact measurement.

Led teams conducting quantitative research studies related to human resource topics. Conceptualized projects, designed survey instruments, supervised study fielding and data entry, cleaned data, conducted analyses of descriptive statistics, and wrote final reports.

A boutique consulting firm specializing in the needs of small businesses in creative fields. Consulted with small businesses on human resource strategies. Conducted a qualitative study of employee and former-employee attitudes to identify turnover issues. Developed a comprehensive employee retention strategy.

A global firm focused on human capital management, increasing employee engagement, and improving productivity. Consulted with Fortune 20 clients to advance work-life initiatives. Led firm-wide client reporting and acted as an expert resource on data analysis. Helped clients use data to inform program/policy development. Directly accountable for a $6 million book-of-business representing over 5% of the organization’s annual revenue.

A global human resource consulting firm serving clients in a wide range of industries. Led a team to successfully implement one of the firm’s first multi-million dollar outsourcing projects for a Fortune 20 employer; operation has since become a multi-billion dollar enterprise. Managed, trained, and mentored a team of junior associates. Consulted with clients to ensure compliance with IRS regulations.