Ellen Campbell Email & Phone Number

United States

Austell, Georgia, United States

Manage the projects, tasks, and goals of the Inside Sales, Marketing, and Credit departments.Work closely with each department to identify areas for improvementDevelop process within each department to improve efficiency and better service company accountsCoach and develop team members in all departments Analyze customer accounts in order to distribute according to customer needsLead weekly Inside Sales meetings Compile and create resources for on-going training and account managementTrain staff in all departments on new processes and data reporting Design and lead Marketing initiatives to better service our customer accountsDesign and schedule company communications through Mailchimp's marketing platformEvaluate customer pricing and communicate manufacturer pricing increasesDevelop and build out digital assets on shopping siteManage communications, reporting, and digital assets to 130+ manufacturer partners

Develops & drives marketing initiativesCoordinates promotions with 100+ manufacturers to drive sales growthManages web presence for new products, vendors, & informationDesigns bi-monthly promotional flyerOrganizes & executes 2 annual trade shows

Greater Atlanta Area

Analyze store performance and sales patterns to develop solutions and policies for store operations company-wideSupport and develop store managers to build sales in three locationsDevelop new hires and tenured employees at various levels, provide support, supply feedback, and encourage individual employee developmentRecruit, hire, train, and develop new talent for three locations Oversee and drive sales, initiatives, and store culture company-widePromoted from Store Manager to Director of Operations

Oversaw day-to-day store operations for an independently owned dog specialty retail boutique and grooming salonTrained, developed, counseled, mentored and celebrated employees maintaining a high performing team and reduced historical turnoverManaged P&L through inventory and labor in addition to daily associate and customer focus duties

Atlanta, Ga

Provided administrative support to the Senior Vice President, Managing Director/Founder, and Marketing DirectorMaintained institutional and individual client relationships through frequent correspondence and task completionManaged quarterly client billing and reportingDeveloped materials for the marketing teamUpdated and maintained company website and social media accountsCoordinated meetings and reservationsManaged travel expenses for multiple consultants

Trained new employees in each departmentMaintained and oversaw projects and store policiesEnsured customer satisfactionManaged appointment bookOrganized sales goals