Ellen Jacobs Email & Phone Number

Austin, Texas Area

• PROFESSIONAL EXPERIENCECollege Board Associate Director, Government Relations Team, Global Policy and External Relations (2016-2022)Effective Government Relations Support
• Worked across multiple states to support the government relations team, helping them achieve their goals despite diverse priorities and tight deadlines.
• Provided administrative support to the government relations team such as state lobbying registration and reporting, lobbyist contract renewals, conference registration and attendance, and budget requests.Operations and.
• Managed crucial workstreams within team and cross-team projects, including USS teams, ensuring progress towards divisional and enterprise goals.
• Managed team and divisional budget, streamlined budget approval process, and worked closely with finance colleagues on quarterly budget updates.Executive-Level Support and Administration
• Supported the vice president and two executive directors of state government relations by overseeing administrative and project tasks, keeping things running smoothly.

Austin, Texas Area

Responsible for managing work streams stemming from numerous team/cross-team meetings and projects to help advance enterprise and divisional goals. Provide administrative and project support to the vice president and, as needed, two executive directors for state relations. Lead logistical planning efforts for team and cross-divisional virtual and in-person.

Austin, TX

• Educational Specialist, K-12 State and District Partnerships (2010-2015)Results-Driven Program Implementation
• Secured multi-year contracts exceeding $250K, providing instrumental support for College Board program implementation in diverse districts.
• Deepened understanding of the PSAT/SAT suite through direct engagement with schools and educators.Expert Workshop Orchestration
• Organized a multi-session professional development conference for pre-AP teachers in Oklahoma, demonstrating effective communication with presenters and attendees.
• Achieved high satisfaction ratings and fostered long-term relationships with key educators.Operational Efficiency and Support
• Streamlined regional office operations by managing publication orders, video conference coordination, and conference room reservations.

Austin, Texas Area

• Provided operations support for K-12 programs including PSAT, Advanced Placement, and SAT.
• Performed a variety of tasks related to managing, monitoring and reporting from CRM database and other data; monitored progress on unit activities and goals.
• Coordinated logistics for regional presentations, special events, staff meetings, off-site trainings, and forums.
• Researched and compiled information from databases, lists or websites.
• Assisted with planning and monitoring of budget and project processes.
• Worked collaboratively with other units by identifying data and report needs, interpreting data, and providing input to enhance effectiveness and progress toward regional goals.

Austin, Texas Area

• Maintained proprietary business information database and added insight through industry knowledge and company-specific research.
• Updated text, competitor information, financial data, and industry profiles.
• Ensured timeliness of information by making appropriate changes to the database.
• Demonstrated and continued to develop knowledge of industries and companies by reviewing information from SEC filings, corporate websites and other media.

Austin, Texas Area

• Applied solution-based consultative selling to acquire corporate subscribers / customers. Made cold calls and managed inbound calls.
• Managed pipeline with multiple prospects.
• Conducted daily online product demonstrations via WebEx.
• Reduced average sales cycle by overcoming objections and consistently following up with prospects.

Austin, Texas Area

• Assisted residential buyers and sellers of real estate.
• Evaluated customer needs and qualified buyers during preliminary interview.
• Prepared and showed properties and hosted open houses.
• Improved customer satisfaction through preparation and effective negotiations of sales contracts.
• Closed fourteen transactions in second year.

Austin, Texas Area

• Managed team of about 20 part-time employees.
• Coordinated unloading of trucks and processing of merchandise.
• Coordinated quarterly sales marketing campaigns, including Gift Wrap Wonderland.
• Assigned daily team tasks and goals.
• Participated in hiring and training of new employees.
• Assisted customers with storage and organizational product selections.

Dallas/Fort Worth Area

• Coordinated store's inventory by conducting weekly inventory counts.
• Communicated with buyers and reported merchandise defects and price discrepancies to corporate inventory control manager.
• Trained new and existing sales staff on effective inventory practices.
• Named mentor for other inventory coordinators in Dallas/Fort Worth area. Held regularly scheduled conference calls to communicate corporate directives.
• Ensured adequate inventory levels by partnering with store manager and visual sales manager in weekly store walkthroughs.

Dallas/Fort Worth Area

• Supervised and helped train part-time sales team.
• Assisted customers and opened/closed store.
• Originally hired for part-time position and due to strong work ethic was quickly promoted to full-time sales management staff.

Outside Sales Representative, Dallas, TX 2003Marketed plush toy and gift items to retail outlets including gift, specialty, toy, book, museum, and department stores. Participated in trade shows. Consulted with customers on merchandising, promotions, and trends. Managed and grew customer base of more than 100 accounts throughout Dallas and East Texas.

Bachelor Of Journalism, Magazine Journalism

Master Of Science (M.S.), Project Management

BU’s interdisciplinary Master of Science in Project Management (MSPM) online program is adaptable to any business environment, empowering.