Ellen Jordan Email and Phone Number

Founding team member, participated in menu development & design, trained & supervised employees, inventoried supplies & ordered product as needed, set up Shopkeep POS, managed cash till & split employee tips, designed & painted chalkboard menus, assembled & cared for succulent plant terrariums, on-call to cover any shifts if scheduled employee called in sick, barista, food prep, cashier.

Prepared weekly deposit, recorded Keg Log in Ekos, transferred invoices from Ekos to Quickbooks, received payments in Quickbooks, updated cost files and promo files for accounts, prepared payroll, took & recorded monthly finished goods inventory, filled out credit applications, created S.O.P. documents, updated taproom training binder, managed on-boarding documents for new employees, updated POS, delivered beer samples to TABC office for label approval, updated website, Ekos, Fintech, & Quickbooks with new beer information, resolved payment discrepancies, general filing & office organization, fulfilled online store orders, assembled seasonal taproom handles, painted and updated taproom signage, scheduled taproom leads and servers, ordered taproom consumables, watered and maintained potted taproom plants, attended weekly meetings, designed event posters and certificates, applied for spent grain feed distribution license, led brewery tours, served in taproom.

Provided excellent customer service to all members and guests, took initiative to complete daily task list with great attention to detail, enforced proper safety protocol, proposed and executed new projects to introduce sustainability initiatives and improve facility operations, taught adult climbing classes, facilitated activities for after school kids’ clubs.

Aimed to provide a great experience for all patrons by building knowledge about beer and the brewery, able to provide recommendations based on customer preferences, maintained a clean and organized work space.

Brewed coffee and espresso drinks with industry specific measurements (grams-in/grams-out/seconds), prepared food, cashiered, and served guests in a pleasant, efficient manner.

Managerial tasks included training new employees, tracking inventory,bmanaging till, organizing and maintaining items within Clover POS system, menu development, and working with owner to develop manuals and procedures for coffeehouse operations

Provided great service as a friendly and knowledgeable bartender, speaking fluently about the 23 beers on tap and making recommendations based on customer preferences. Also managed till and trained in new employees for hosting and serving positions.

Facilitated problem-solving and team-building activities for participants of a diverse range of backgrounds. Performed monthly safety inspections.

Earth Week, Garden Outreach Team, Youth Garden Days, RecycleMania, Green We Go Film Series, Food For Thought Film Series, Campus Garden Proposal

Art & Design Learning Community, Honors Learning Community, Applied Science Learning Community

Lighting gallery exhibitions, catering receptions, sending out weekly newsletter.

Orientation Leader

Worked closely with a science advisor in small laboratory groups to perform basic analyses of biological remains in lake core samples. Aimed to prove that wild rice used to grow in areas that no longer support its growth due to changing water levels from ditching.

Rent out equipment, inventory, cleaning, security, check-in, check-out.