Ellen Karlsson Email & Phone Number

Sittard, Limburg, Nederland

Boels' fleet is extensive and diverse. I am responsible for the daily operational management of the vehicle fleet, covering 23 countries and leading through transition.🚘 My team manages more than 4,500 vehicles (passenger vehicles and commercial vehicles). Within Boels' growth strategy and the transition from owned vehicles to leasing (<= 3,5t) our team is experiencing the biggest changes in years. 🧡Leading through transition requires true teamwork and dedication. We achieve this with a close-knit team, our Boels Family. 🚥The four dimensions of Service Management are my playground:- Organizations and People- Information and Technology- Partners and Suppliers- Value Streams and Processes@Salestigers: I am not responsible for purchasing.Please do not connect to create a lead.ITIL4 | ISO9001 | ISO27001 | ISAE3402 II

Maastricht, Limburg, Nederland

IT Service Level Manager (MSP). Negociating and implementing SLA’s.. End to-end accountability for cx satisfaction.. Assisting with prioritization and resolutions.. Escalation management.. Leading towards optimal solutions.. Reporting and optimizing processes.. Reporting Service Levels.. Performance reviews, management reviews.. Participant European Tender team.

Maastricht, Provincie Limburg, Nederland

Teammanager binnen het project Apple. Ik heb de technische support en de chat divisie aangestuurd. In deze rol was ik verantwoordelijk voor de klanttevredenheid en kwaliteit van de technische client support voor Nederland en België. Aansturing binnen de kaders van de COPC normering, COPC gecertificeerd. Kwaliteits- en efficiëntieverbeteringen volgens de methode Lean Six Sigma. Projectomvang ruim 200 fte.Supertrots op dat wij als team 100% compliant waren en twee jaar op rij de waardering: Great Place To Work hebben gekregen.

Wijlre

The planning and design of a website is complex and requires not only creative abilities, but also technical know-how. Functional eye for detail: sophisticated, cost-efficient and result oriented. I can offer the complete package, from idea to website hosting, from maintenance to helpdesk, from primary SEO to instruction training. Feel free to contact me.

Lanaken | Philipsburg

CFI WEB MEDIA was founded in Belgium, mainly covering the area Belgium, The Netherlands and Germany. CFI Web developed websites, webshops and facilitated webhosting. I prepared and managed online marketing campaigns. The company expanded to the Caribbean area in 2009, where I have been involved in several performing arts projects: music, radio and broadcasting. My involvement to the TV Channel / Broadcasting project was networking, connecting people to eachother and being an inspirational interim manager, until the project could manage on it's own. At the end of 2014 CFI web split up to a Caribbean and a European activity. I continued the European activity in The Netherlands under a new name: Mixi Media.

After spending a few years working in different organisations mainly working with figures and numbers, I wanted a change, being able to express my creativity and I also wanted to start my own business. A good question: What could I do? I wanted to travel, explore other cultures, to meet like-minded people and to do business in other parts of the world. Market research showed there was an untapped market for eveningwear, especially colored bridal wear. Feasibility study confirmed it. So I did travel around to prepare my business and opened a shop in Belgium. It didn't bring enough fulfillment and soon I also wanted to explore the wholesale business, to be able to B2B. During the years I adjusted my planning and my focus frequently, triggered by changing wholesale markets and changing expectations from my retail customers. The long and personal talks I had with customers in the bridal business have been very inspiring. It resulted in facilitating personal designs. Where markets focused on mass production, I limited the production being able to give full attention to my customers wishes. It is a challenge to be different and make your business unique. I love challenges and surely being unique!Brand Management / Product Development / Import / Export / Sales2001 B2C Market Research, Feasibility Study European Region2002 B2B Importing from US, India, China2002 B2C retail store Tongeren Belgium2003 B2B Establishing Chrandels label, production and import from China 2004 B2B Wholesale exporting to The Netherlands, Germany, Italy and France2005 B2B Establishing Production plant in Turkey, brandnames Chrandels and Valmont Bridal2006 B2C Pilot Store Maastricht The Netherlands, facilitating personal designs Chrandels label2007 B2C Co Store in Dreieich (Frankfurt) Germany, facilitating personal designs Valmont Bridal label2008 B2B Export office Hong Kong to ease licenses and export quota2013 B2C Moved facilities to Lanaken Belgium

Maastricht Area, Netherlands

Royal HaskoningDHV provides services worldwide from 100 offices in 35 countries and carries out more than 30,000 projects every year in planning, transport, infrastructure, water, maritime, aviation, industry, energy, mining and buildings. As financial administrator my responsibilities includet:. Financial administrator Maastricht. Handling all financial administrative processes. Structuring cost transparency to the projects. Financial reporting. Processing parameters through ERP. Facilitating information flow . Consolidating, validating and communicating . Financial project analysis . Managing Car Leasing. OPEXAdditional responsibilities:QA ISO 9001 AuditorIT Coördinator

Maastricht

Heijloo & Molkenboer offered well balanced financial services throughout The Netherlands, providing clients with professional, personalized services and guidance in a wide range of financial and business needs. H&M handled stock exchange transactions, private equity, property management, mergers & acquisitions and risk management. The advisory integrated a seamless service with tax, accounts and legal advice. My responsibilities:. Calculated risks, analysed risk perception.. Negotiated with insurance companies.. Negotiated with financial institutions.. Monitored claim activity and fraude detection. . Insurance claim handling, final payment or rejection. Additional I developed a CRM, to collect all customer data, to track leads and deals registrered by all accountmanagers within the departement.

Maastricht

. Financial administrative processes.. Structured cost transparency.. Financial reporting.. Processed parameters through ERP. Facilitated information flow.. Consolidate, validate and communicated progress.. Financial project analysis.. OPEXAdditional responsibilities:Assistant Quality ManagerPreparations ISO 9001 Certification

General Management, Algemeen Management

Risico Management

Assurantie B, Schade, Leven, Mkb

Executive Secretary

Havo