Ellen Kazembe Email & Phone Number

Kamloops, BC, CA

Kamloops, British Columbia, Canada

Kamloops, British Columbia, Canada

• Expertly pitched and promoted the selling of a wide range of products inclusive of but not limited to home security systems, T.V., high speed internet packages, premium living well products and home services
• Provided exceptional customer service by understanding client needs and offering tailored product recommendations
• Maintained up-to-date knowledge of product features, pricing, and promotions to effectively educate customers and facilitate informed purchasing decisions

Chicago, Illinois, United States

· Collaborated with Performance Analysts, Consultants, Managing Partners, and Principals with a wide variety of tasks inclusive of but not limited to managing relationships with Custodians and Portfolio Managers to meet client needs· Calculated, verified, and reconciled portfolio performance returns for over 30 investment portfolios through the utilization.

Lincolnshire, Illinois, United States

• Managed portfolios of service contracts and software maintenance agreements
• Set up over 200 warranty contracts utilizing advanced contract software, Metrix and reviewed the terms of new contracts
• Conducted validation of data, pricing and commencement dates to ensure accuracy and completeness

Lake Forest, IL

• Expertly served as a mentor and resource to a diverse group of students fostering personal development through the promotion of safety, sense of community, academic success and leadership on campus
• Organized and formulated quarterly budgets for residential hall events using Microsoft Excel
• Effectively mediated and provided conflict resolution for residents, fostering an inclusive environment through effective communication and problem-solving skills
• Managed administrative tasks… Show more
• Managed administrative tasks inclusive of incidence reports and maintenance requests Show less

Northbrook, Illinois, United States

• Conducted extensive product, market and client analysis to enhance client engagement for a Financial Advisor Team, resulting in improved performance and customer satisfaction
• Assisted with account maintenance and conducted administrative duties including proactively assisting with End of Year Review appointments and resolving client issues
• Set up Wealth Management accounts for clients and updated client databases

Northbrook, Illinois, United States

• Provided marketing and sales support to the overall Financial Advisor team
• Assisted clients with enrolling on online digital platforms inclusive of MyMerrill and My Financial Picture
• Revamped the online website for a Financial Advisor Group
• Successfully increased a Financial Advisor's (Vice President) client engagement by 10% through the implementation of effective client communication strategies and regular follow-up

Vernon Hills

• Worked on a project that was inclusive of 30 million dollars of deviations
• Requested new deviated pricing/pricing extensions for over 100 vendors
• Investigated for discrepancies between the American Hotel Register Company's report and the Customer Ecolab's report for over 1500 items for over a year's worth of dues
• Coded over 115 customers using Microsoft Excel and SAP software
• Completed and submitted deviated pricing forms to Contracts & Programs
• Used Customer… Show more Worked on a project that was inclusive of 30 million dollars of deviations

Lake Forest, Illinois, United States

• Maintained the space, cleaned up and checked the supplies
• Turned off the lights at the end of the night shift
• Reported concerns to the Office of Intercultural Relations staff such as supplies needed

Lake Forest, IL

• Planned and organized social-cultural events such as the World On Your Plate food tasting event
• Formed and proposed budgets for events
• Handled social media and advertisements for events

Lake Forest, Illinois, United States

• Scanned and photocopied different documents
• Covered the Department Assistant, Ms Yvonne Kaminsky as needed
• Handled some of the phone calls to the Office of Intercultural Relations

Master'S Degree, Business Administration

Bachelors, Economics And Politics

Activities and Societies: Member of InterVarsity, Editor-In-Chief of Black Rap, President of Students for Women's Awareness Network.