Ellen Kelley

Ellen Kelley Email and Phone Number

Sales and Customer Service Professional @ Nautica Queen Cruise Ship
Ellen Kelley's Location
Cleveland, Ohio, United States, United States
Ellen Kelley's Contact Details

Ellen Kelley work email

Ellen Kelley personal email

n/a
About Ellen Kelley

Dynamic leadership career combining both general and financial management responsibilities within the hospitality and meeting industries. Ability to strengthen relationships with customers and partners through positive communication and development of trust. Talent for establishing excellent rapport with employees under my supervision. Key Competencies:Client Recruitment/Retention Client Needs Analysis Product ExpertiseTrade Shows/Presentations Personnel Training/Supervision Problem ResolutionQuality Control/Improvement Strategic Planning Budget AdministrationMeeting and Event Planning

Ellen Kelley's Current Company Details
Nautica Queen Cruise Ship

Nautica Queen Cruise Ship

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Sales and Customer Service Professional
Ellen Kelley Work Experience Details
  • Nautica Queen Cruise Ship
    Director Of Operations
    Nautica Queen Cruise Ship Jun 2021 - Present
    Cleveland, Ohio, United States
    Ensure the smooth operation of all departments of the 250 person dining cruise ship.
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  • Vendome Healthcare Media/Institute For The Advancement Of Behavioral Healthcare
    Delegate Sales Specialist
    Vendome Healthcare Media/Institute For The Advancement Of Behavioral Healthcare Oct 2015 - May 2019
    Cleveland, Oh
    Responsible for maximizing attendance for the Addiction Professional, Behavioral Healthcare and Ben Franklin Institute regional summits and national conferences
  • Holiday Inn Cleveland Northeast - Mentor
    Director Of Sales
    Holiday Inn Cleveland Northeast - Mentor Mar 2015 - Oct 2015
    Mentor, Oh
    Responsible for overall revenue generation for the hotel through group and business travelEstablished organizational systems within the hotel to increase communications between hotel departments to ensure guest satisfactionCreated market-specific collateral for solicitation calls
  • Positively Cleveland Cvb
    Associate Director Of Sales
    Positively Cleveland Cvb 2006 - 2014
    Market and sell Cleveland as a premier meeting and convention destination to national associations, education, government, sports and LGBT meeting and event planners.Achieved promotion from hire-in as Sales Manager in 2006 to Associate Director of Sales in 2009Attained 100% or more of room night goal in 2006 - 2013Converted an average of 65% of leads to definite bookings in 2006 - 2013Completed DMAI Destination Selling II
  • Holiday Inn Select
    Director Of Sales
    Holiday Inn Select 1992 - 2006
    Cleveland, Ohio
    Achieved promotion from hire-in as Sales Manager in 1992 to Director of Sales in 1999.Responsible for establishing and overseeing the budget for the Sales and Catering Department.Developed and implemented marketing strategies and promotional materials to actively solicit group business and leisure/business travel.Established transient and group rates according to seasonal business and availability within the marketplace.
  • Marriott Hotels
    Catering Sales Manager
    Marriott Hotels 1990 - 1992
    Cleveland Airport Marriott; Cleveland, Ohio
    Solicited state and national associations and amateur and professional sports teams; "booked and cooked" by handling all details pertaining to their overnight accommodations and meeting/banquet functions.
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Ellen Kelley Skills

Sales Hospitality Management Meeting Planning Hospitality Industry Hospitality Tourism Hotels Event Planning Food And Beverage Revenue Analysis Trade Shows Event Management Catering Management Customer Service Training Leadership Marketing Strategy Marketing Budgets Convention Services

Ellen Kelley Education Details

Frequently Asked Questions about Ellen Kelley

What company does Ellen Kelley work for?

Ellen Kelley works for Nautica Queen Cruise Ship

What is Ellen Kelley's role at the current company?

Ellen Kelley's current role is Sales and Customer Service Professional.

What is Ellen Kelley's email address?

Ellen Kelley's email address is ek****@****and.com

What is Ellen Kelley's direct phone number?

Ellen Kelley's direct phone number is +121687*****

What schools did Ellen Kelley attend?

Ellen Kelley attended Cleveland State University.

What are some of Ellen Kelley's interests?

Ellen Kelley has interest in Golf And Gardening.

What skills is Ellen Kelley known for?

Ellen Kelley has skills like Sales, Hospitality Management, Meeting Planning, Hospitality Industry, Hospitality, Tourism, Hotels, Event Planning, Food And Beverage, Revenue Analysis, Trade Shows, Event Management.

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