• Directed district sales for Iowa, Wyoming and Oregon using the Salesforce database.• Responsible for the promotion of a wide variety of literacy, math and bilingual products.• Supported all aspects of the customer journey including identifying need, recommendation of products and provided fast quotes.• Represented Really Good Stuff at educational conferences, trade shows and district presentations. • Provided market feedback to the product development team based on social demographics, state/district educational initiatives and student struggles to drive incremental revenue.

• Managed web-based sales for Body Glove mobile, shredders, laminating & binding divisions.• Achieved 98% customer satisfaction rating • Established a task force to review shipping claims, resulting in the increase of collected disputed receivables• Analyzed market trends to be proactive in responding to customer demands. • Championed the addition of 2 new product accessories to Body Glove• Enhanced Body Glove mid-tier distributer to increase sales by 15%.• Achieved 208% of sales goal, earning Body Glove Team the "Corporate Fellowes Award".• Received multiple awards for outstanding performance including the prestigious “Fellowes Shareholders Value Award”.

• Generated positive outcomes with “Difficult Customers” in 95% of cases.• Handled overflow technical support calls to reduce customer wait times to less than 3 minutes.• Lessened shipping/ data entry error rate from 8% to less than 1% as a special projects team member.• Calculated sales projections to assist with inventory planning leading to a 3 % cost reduction