As a recruitment specialist I promote department visions and business objectives to achieve recruitment results to fill critical Child Safety Officer positions which contributes to protecting vulnerable Queenslanders. In this role I model leadership and teamwork and provide HR advice and guidance to my team and regional colleagues and deliver excellent candidate care. This involves insight into the advisory approach, working within best practice strategies, creating productive working relationships and influencing and negotiating others towards set goals and targets and working within governance frameworks. I prioritise the best people to service vulnerable Queenslanders through attraction, recruitment and retention strategies, and exceptional candidate care which includes focussing on building a culturally capable and diverse workforce.

In my role as an HR Advisor for corporate services, I provided recruitment advice to internal and external stakeholders, always focusing on building a strong talent pool. I guided candidates on qualification pathways, managed attraction strategies, and ensured a smooth onboarding process. I also coordinated the state-wide student placement program, managing priorities to meet tight deadlines and deliver results. With my technical background, I supported our systems and processes and contributed to improving projects, tools, and processes to help us achieve our goals.

In my role as HR Project Officer, I offered HR support and advice to departmental employees, managing various internal projects that improved organisational efficiency. I handled tasks like reviewing business cases, ensuring everything was compliant with legislation and HR policies, and supporting recruitment by updating role descriptions, helping new starters. I also got hands-on experience in the Ethics and Governance unit, where I contributed to the intranet refresh and policy review projects.As an HR Administration Officer, I offered HR support and advice to departmental employees, managing various services that boosted organisational efficiency. I reviewed business cases, ensured compliance with legislation and HR policies, and supported recruitment by updating role descriptions, helping new starters, and conducting position benchmarking. I also gained valuable experience in the Ethics and Governance unit, where I contributed to the intranet refresh and policy reviews. Before this, I worked as a Business Officer for the Major Projects team, providing HR support for big projects like the 2018 Commonwealth Games and Queens Wharf.

As part of the corporate team, I offered HR support and advice to departmental employees, managing various services that boosted organisational efficiency. I reviewed business cases, ensured compliance with legislation and HR policies, and supported recruitment by updating role descriptions, helping new starters, and conducting position benchmarking. I also gained valuable experience in the Ethics and Governance unit, where I contributed to the intranet refresh and policy reviews. Before this, I worked as a Business Officer for the Major Projects team, providing HR support for big projects like the 2018 Commonwealth Games and Queens Wharf.

As part of the HR Branch Support team, I helped deliver HR services to employees, supervisors, and management across the Corporate Operations Branch. Our team served as a central point of contact, ensuring consistency in processes, policies, and procedures. I handled a variety of tasks, including establishment management, staffing inquiries, recruitment, onboarding, and timesheet questions. I frequently used SAP HRMS to answer questions about pay, entitlements, and to assist with audits for the cadet and scholarship programs. I also prepared briefing notes and led a project to implement a centralised branch resource system.

As the HR Lead Advisor, I supervised a team of six, guiding them to achieve results within a large, complex global organisation of 50,000 employees. My role involved delivering a full range of HR services, from end-to-end recruitment to facilitating training across the Asia Pacific, including in Indonesia. I also led projects like the annual salary review process. Our team worked under service level agreements, focusing on output, accuracy, and meeting deadlines. I provided technical systems support and developed a widely-used SharePoint platform for the HR Asia Pacific team.

As the Corporate Receptionist at Sandvik, I focused on delivering excellence in customer service and handling a range of administrative tasks. This included managing accounts and keeping various office processes running smoothly within a complex organisational structure.

Sales Consultant (1 year): I’ve developed strong selling and negotiation skills, both in retail and over the phone. I’m experienced in stock control and providing technical advice on water tanks, accessories, and installation procedures.Administration (4 years): I’ve built solid experience in customer service, handling accounts receivable/payable, debt recovery and collection, managing work experience staff, and implementing company procedures. I’ve also provided technical support, tackled data entry, and handled a variety of general administrative tasks.

During my time with Morayfield Shopping Centre Management, I took on a variety of roles, each requiring strong communication, organisation, and problem-solving skills. In Marketing, I handled everything from managing advertising and equipment hire to overseeing casual leasing, tenant and supplier relations, retail inspections, newsletters, and reporting. In Customer Service, I provided assistance to customers, made PA announcements, operated two-way radios, responded to incidents with first aid, and took care of general admin tasks. As Operations Coordinator, I compiled monthly sales figures and coordinated contractor activities.

I handled reception and secretarial duties, data entry, stocktaking, and reporting. I also managed international purchasing of pipes and fittings, goods receipting, and general administrative tasks.

I managed reception, secretarial duties, petty cash, and general admin tasks, while also providing support to civil draftsmen, engineers, the accountant, and the owner-director.